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2756 Decherd Boulevard Decherd, TN

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.4

(324 reviews)

Most recent consumer reviews

5.0

from Dwayne Mayers, a month ago

We pulled into Russell Barnett shortly after a quick call to the service department on a Tuesday morning shortly after they opened with a Jeep Grand Cherokee that was overheating. We were out of towners from South Louisiana on vacation. The professional and knowledgeable service dept took us right in and repaired the vehicle and we were on our way in 2 hrs with a bill that we thought was fair. We would like to thank them for a quick turnaround and getting us on our way. Would definitely recommend if in the area. Thanks Russell Barnett!!!

5.0

from BOOGIEMAN_392, 4 months ago

Raphael was my salesman and he did a fantastic job as I’m 4 hours away in Louisville Kentucky and he got the job done and when me and my kids showed up at the dealership we were greeted and treated like family and I really appreciate that and I will definitely be returning in the near future picked up me a 2018 Chrysler 300s ….

5.0

from Melinda Erbe, 5 months ago

This was one of the easiest car transactions I've had. Kyle did everything he could to get the vehicle purchase ready for me before I got there. This was a quick in and out purchase without the pressure from any salesman. Thanks Kyle for an awesome experience!

5.0

from Chrystal Ashby, 4 months ago

Ralph and Chase are the best people! They will work with you and get you in the vehicle your looking for!

5.0

from Jamey Tomes, 4 months ago

I understand that opinions are just that, but I can’t help but praise Russell Barnet Ram in Decherd, TN. To start the journey, I had a 2005 Duramax that I loved. It wasn’t enough to pull the equipment that I wanted it to pull. I traded it because I am impatient, and I hate the whole bickering with people thing. I had a quick number in mind, so I told them to take it around the block. They offered me $1500 more than that number! I went through 3 separate truck purchases with them because I have to have the best, so I’m told. I ended up with a new 3500 Laramie. Travis made sure everything went smoothly. The service has always been impeccable. Wayne Finchum and his crew know what they are doing. They even figured out how to fix a common issue with a likely solution. Financing has never been an issue. They even honored an earlier agreement with one heck of a bargain service policy. Trust them? Yes, Purchase from them again? Yes, Recommend their extended service plans? Yes! If you are looking for a hometown dealer that takes care of you even after the purchase, talk to Doyle Searcy, he was my man, but I am sure there are other fine people at Russell Barnett CDJR, Decherd TN.