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1540 Walden Avenue Cheektowaga, NY

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.6

(3,476 reviews)

Most recent consumer reviews

5.0

from J J, a week ago

Joe was awesome to work with very professional and definitely is experienced with selling cars. Then he sent us over to Mike who was awesome also! Thank you guys at Basil for taking care of me in the purchase of my Ford Edge!

5.0

from Susan Golebiewski, a month ago

I have been leasing and buying my cars from Basil Ford Walden Avenue for more than 14 years. I've also taken my cars for Inspection & any repairs to Basil & am very pleased with their service. The Courtesy extended is very impressive. The waiting area is very comfortable. Television is provided along with coffee & water & items to eat. A large window allows us to see our vehicles being worked on. Today I was truly impressed & very grateful to my Service Advisor. She was very helpful & kind apologizing for my longer wait. Parts needed to be ordered & she was very courteous explaining that she would let me know when the parts would be in. I was so impressed with her service. I will continue taking my car to Basil Ford Walden Avenue & hopefully will be able to buy another vehicle soon from Basil.

5.0

from Leann McConchie, a week ago

Mike Cross is an excellent salesman. He takes care of even the smallest details with ease, making our car purchasing experience a JOY. Don, in Finance, was patient and professional, assuring we had a package which best fit our needs. We have been with Basil Ford since 1987. The Basil team provides seamless, wrap-around service. Thank you!

5.0

from Susan Teets, 2 months ago

I so appreciate Basil Ford’s Dealership! All aspects of the dealership are top notch. Today I had a service appointment for my 2022 Bronco and I can’t say enough about the service I received. Aaron was very thorough and helpful throughout the whole process. He shared information from the shuttle ride to the expected wait time. Service to may vehicle was completed in detail. Thanks for your great staff!!!