19300 N. 101 Loop Glendale, AZ
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.2
(646 reviews)
5.0
My family of 6 needed a new dependable vehicle. We weren’t in the greatest position still owing on our current vehicle. We went into look at a car here and met, Dustin, the sales manager. He was amazing! The whole sale was easy and pleasurable. They gave us an unbelievable deal and we walked with a great vehicle for my family. We are so grateful that we walked in to this dealership and met some wonderful people who truly cared and wanted to help. I would definitely recommend them if you’re looking for a new car!
5.0
So far so good! I love my new car. Thank you Rich and Ted! Ted was filled with knowledge and suggestions as I told him what I wanted in a new vehicle. He’s a great conversationalist and kept me on the lot when I was getting discouraged about finding the perfect car. The process was near seamless and quick— with thorough explanations. I was given a walk through of all the car’s amenities and apps which was extremely helpful. The staff that I interacted with were professional and courteous. ????????????Volvo????????????
5.0
Purchasing a new car can be a daunting experience, but working with Joe Hernandez at Arrowhead Volvo made it much better. Leaving me impressed with his professionalism and dedication to making the deal happen. From the moment we arrived, we were anxious about being taken advantage of, as we don't frequent dealers often. Joe immediately put our minds at ease with his knowledgeable and friendly approach. He took the time to understand our concerns and worked tirelessly to ensure we felt comfortable throughout the entire process. Thanks to Joe, we got the truck we've been searching for but also secured a deal that met our expectations. His exceptional service truly made a difference, and I highly recommend him to anyone in need of a reliable and caring sales associate. I'd also like to thank Jake for his assistance in helping us work through the deal. -Joel, Manuel, Sandra
5.0
What a miracle we received here at Volvo Arrowhead. I was helping my sister look for a new vehicle. I ended up reaching Dustin the sales manager and let him know the situation. We needed help with a negative trade and he made it happen. My sister got an outstanding deal and can now fit the whole family into her new Buick Enclave. I would highly recommend working with these guys for your next ride!
5.0
Prior to visiting this location, I had not read any previous reviews. I went in with zero expectations after a LONG and disappointing day of car shopping. I called ahead to see if a used car was still on the lot and Rich let me know it was available and would have someone pull it around for me. When I got there (rather close to closing I might add), the car was right out front and I was greeted by Nick. He was very kind and was able to answer every question I had about the car. We went for a test drive and started the purchasing process. Not once through my experience, did I feel rushed, pressured, or uncomfortable; even though it was after closing. I appreciated their kindness, honesty, and options available for financing! I ended the night with Ramiro the Finance Manager. He took the time to educate me on things no one ever has before. Prior to typing out this review, I read others previously posted. I feel as my experience was the opposite of prior negative reviews and I believe that shows growth within the used car sales department and will still GLADLY recommend Rich, Nick, Ramiro, & the entire Volvo Arrowhead Used Car team to my friends & family! Thanks from Steph & Jenna!