11525 Lake City Way Northeast Seattle, WA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.1
(1,151 reviews)
5.0
So refreshing to actually receive real customer service in today’s world!! We drove all the way from western Oregon to Seattle because the price and features of our new FORD F350 SUPER DUTY were unparalleled at any other Ford dealer in the Northwest! Honestly!! After a 5 hour drive we were met with a sales & finance team at Pierre Ford of Seattle that made us feel like old friends, taking care of us thoroughly and quickly, so we could get back on the road! What a great experience, and a great deal! Jack, Melvin, Charles in finance, Karl, and Jodi were all so friendly and helpful!! Seriously this was a surprise and a great experience!! Thanks guys!! Don’t hesitate to visit Pierre Ford for your next vehicle!!
5.0
My visit to Pierre Ford of Seattle was outstanding. I initially went in just to look at Ford Escapes, but thanks to the exceptional service, I ended up choosing a 2023 model. Porter, the salesman who assisted me, was a great help. He was quick to answer all my questions, showing extensive knowledge and a friendly demeanor.The manager, Karl, also played a crucial role in my positive experience. He worked diligently to ensure I got a fantastic deal, demonstrating a genuine commitment to my satisfaction.Even though I had planned to see a different salesman, Porter's expertise made my visit seamless and rewarding. I highly recommend Pierre Ford of Seattle for their excellent customer service and attentive staff. Big thanks to Porter and Karl for guiding me to the perfect vehicle!
5.0
Called and was able to get an appointment right away, whereas other dealers were weeks away. Great working with Paul as my Service Advisor. He kept me informed on how things were going with the work being done on my truck.
5.0
Paul was an excellent service advisor and was very helpful in explaining what was found during the diagnostics, what work needed to be done, and the costs. I also greatly liked the pickup / drop off service. It's such a hassle to have to deal with trying to drop off the car myself during my working hours and figuring out a ride back when I don't have my car, etc. so it was was so nice to have them be able to come by and just get my keys and take my car themselves. I will definitely be using that service again!