6897 Bromley Drive Melbourne, FL
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.7
(458 reviews)
5.0
We recently purchased an suv from this dealership. We had been looking for a while and are so glad we found this dealership. This was by far the most pleasant car buying experience we've ever had. They were extremely professional, transparent and reasonable to work with. We love the vehicle so far and will be returning when it’s time to upgrade. Our sales rep Kacie was absolutely wonderful to work with. Great communication, not pushy and so kind! Highly recommend Kacie and this dealership! Thank you! I love my car!
5.0
Alex, Was great in my effort to purchase a new car. I was not sure of what I was going to purchase. I was looking at several cars at different dealership. He convinced me that the Lincoln Corsair had very thing that I was looking for plus more. After the sale he gave me several calls to ask me if I had any questions, which I did. He answered my questions. My wife and I are very happy with our purchase. Thanks too Alex.
5.0
Great buying experience! Xavier was great to work with, nice that Jon engaged, simple esig contract process and super smooth delivery. We would highly recommend Lincoln of Melbourne.
5.0
My Service Representative Natasha at Lincoln Melbourne, Florida went above and beyond to assist me with my vehicle issues/needs. She ensured that I had a loaner vehicle while my vehicle was being serviced. She kept me informed and updated me on my vehicle status and when I came in to pickup my vehicle, not only did Natasha explained everything to me in full detail about vehicle service experience, she sit in my vehicle with me and went over numerous steps to ensure the problem was corrected. Some repairs could not be done that day because parts had to be ordered, so she ordered the parts and was already on top of scheduling my return appointment for the part to be replaced as well as scheduling me a loaner vehicle while mine was being serviced. She updated me on what services need to be done in the near future/months. Natasha was extremely polite, professional, knowledgeable and displayed overwhelming concern to ensure I had everything I needed as well as making me feel very welcome and comfortable during my entire service visit. Natasha is an "Awesome" representative that cares about the customer and their vehicle needs. Her customer service skills was well overdue because since the pandemic customer service was horrible and people who work in the industry and workforce forgot about their job values and the companies reputation when providing customers service until Natasha and numerous Lincoln service representative and sales representatives (Xavier) that I had the pleasure of meeting and working with. I am so glad I purchased my Lincoln Nautilus and finally got the outstanding customer service I received and deserved. Bravo Zulu Natasha! Outstanding Job!
5.0
Folks, Let me just say, that this place was fantastic to work with!!! Bo you have been the best sales person I've ever worked with!!! Bo was honest, overly thorough, accommodating, accurate, non-pressuring and patient with the numerous request of pictures and videos due to us living states away. Josh, the Finance manager was also great to work with. He made it his mission to get us the best deal! unlike other dealerships, this place had our best interest. This was the first time we ever purchased a car that was states away, with out seeing it in person. When we arrived to the dealer, the car was more than perfect! The Team at this dealership was great. We'll only do business with Lincoln of Melbourne going forward. Thank you Bo, Josh, and Lincoln of Melbourne for the best experience possible.