46a Thomas Johnson Drive Frederick, MD
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(95 reviews)
5.0
Everything you've read in previous reviews is 100% true even until now! Wonderful experience with Ramsey. No gimmicks, no pressure, no games. Purchased a cute little mini for our granddaughter. Ramsey has gone over the vehicle with a fine toothcomb and fixed whatever was found or anything I had concerns about. He's really great with following up and providing answers before and during the sales process. I must admit it's a little harder catching him after a sale because he's giving that same pre-sale attention to another potential buyer, BUT he WILL get back to you and address your after-purchase concerns. I would recommend Ramsey and his family's dealership to anyone looking for an open and honest experience.
5.0
Had the unfortunate event of my daily driven vehicle be rear ended and totaled. I was on the lookout for a specific replacement and landed at Catoctin Automotive Group after swinging and missing at other dealerships. Ramsey was a pleasure to work with, and above all is a honest used car dealer which is difficult to come by. He worked with me to make a deal that was fair to both of us, and provided excellent customer service even after the deal was complete. He is truly a car enthusiast and is well versed in what he is selling. I would recommend anyone in the area searching for a used car to reach out to Ramsey even if the car you are looking for is not on his lot. He has access to auctions and such as a dealer and I am confident will do his best to obtain a vehicle to your liking. The overall experience of replacing a totaled vehicle is not ideal, but Ramsey made it as smooth as possible for me. Ramsey has the rare quality of high level of integrity in a business that is usually plagued with shady tactics. I recommend everyone to see him first when shopping for a used car. Thanks Ramsey and Catoctin Auto Group.
5.0
Just wanted to share my car-shopping experience at Catoctin. I must say, it was the best one yet! I visited Catoctin and was pleasantly surprised by their honesty and transparency. They explained every detail of the deal to me, which was a first for me, and there were no hidden costs involved. Plus, the cars they sell are thoroughly inspected and refurbished. Ramsey, the person who assisted me, was an absolute gem. Although I faced a minor issue with the car, he went above and beyond to make everything right for us. I could tell that he takes pride in the vehicles he sells. I would highly recommend Catoctin for a hassle-free car-shopping experience.
5.0
Salesman/owner is very knowledgeable and works with you to get a deal done. Ramsay worked very hard to make sure my purchase has been exactly as needed. He has an amazing selection and a vast knowledge of the brand. Made what could be a tough decision an easy one.