We needed a truck that my wife was comfortable driving and also met her standards in terms of appearance and features. Wade Muller was able to find the perfect vehicle that met our needs. She loves her red F-150 with low mileage and excellent condition.

We needed a new backup camera. It had to be ordered and installed. They did this as quickly as they could. We had a nice area to wait which included popcorn. coffee, or water. I hope their service is not needed again, but if so, I know they will do their best.

Vicki was so helpful in finding the right vehicle! Just after meeting her, I had a family emergency that took quite some time to work thru. But she was very patient and never ever pushy! I appreciated that so much! She would email me when she had something she thought might be of interest and we kept in touch. When I was finally able to concentrate on getting a different vehicle, we worked together on the specifics, and I traded within just a few days! After months of hard decisions, I needed this to go smooth... and it did!

Highly recommend Vicki. Exceptional customer service and follow up. She was responsive, patient and knowledgeable. I live in St. Louis and drove two hours each way to test drive a Nautilus. Everything was smooth and easy. Thank you Vicki ????

If there was one car buying experience that I could call the best I've ever had, it was done by Cierra Burns. The whole staff were a delight to be around. Customer service is obviously the top priority at West Town Ford in Jacksonville. Thank you all again, and especially you CC, for a great deal and the care provided. David B. Wilcox