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620 E Sheldon St Prescott, AZ

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.6

(37 reviews)

Most recent consumer reviews

5.0

from Jessi G, a month ago

Phenomenal service from start to finish. Other lots had thousands in fees that increased the car price by 15%. These guys were super kind, very fair, and put a lot of effort into making our new car ready for our daughter. Another family was waiting in the lobby from Phoenix because they also had great experiences with them before. Well worth the trip. Awesome place and Roger and Ken are wonderful men!

5.0

from Darren Fulmer, a week ago

Roger provided outstanding service from beginning to end. They didn't even hesitate when I asked if our mechanic could do an inspection on the vehicle we were looking at. Would definitely buy from them again if ever looking for a quality used car.

5.0

from Estrella H., 2 years ago

Me and my husband recently purchased a Lexus RX 330 from VIP. We’ve been out of a second vehicle for a month, went everywhere in PHX and finally came to this dealership local to us in Prescott. Dee guided us from beginning to end. His experience in the industry really allowed him to not only facilitate in the process efficiently, but he also explained everything thoroughly as it was our first financed vehicle as a young couple. We ENJOYED working with him. He’s an awesome communicator, on top of his job, reliable and helped us check all the boxes to get our first little family car! This is a special moment for us and we didn’t feel pressured like we had felt at the bigger dealerships. I didn’t walk out stressed, I walked out feeling accomplished and very excited. No one was guiding us, showing us the ropes or even considering the situation we were in and how they could help at the other larger dealerships. He did everything in his power to advise us on how to purchase this vehicle in the smartest and most helpful way for us that still allowed us to meet our needs. It means a lot to me that my husbands hard earned-money went to this dealership. Dee was personable, we laughed and enjoyed a productive conversation, and he was so efficient with our time he sent us off in our new vehicle quickly. Car-buying does not have to be a burden , worry or stress here at VIP. They definitely are on your side. Thank you so much — this means a lot to our future soon-to-be little family!! — The Hernandez’s

5.0

from Mike Adams, 4 months ago

Ken had just got my 2007 Prius in and invited me to test drive it. The car drove great and had only 89,000 miles on it. He had not yet detailed the car but we negotiated a deal on it. He was fair and equitable. Highly recommend doing business with this gentleman.

5.0

from Chris Strickland, 2 years ago

Purchased an RV from out of state last week. I must say dealing with Cliff, Kenny, and Norton has been one of the best experiences I've ever had in purchasing a vehicle. Cliff made us feel at ease especially with us buying it sight unseen from out of state, he was very knowledgeable and professional and really took care of us, he really went above and beyond. He would send us pictures and also FaceTimed which was nice. Big shout out to Norton for staying past closing and waiting on us as our flight was delayed and ensuring we knew everything as this was our first RV. He also made sure we had everything we needed as far as toilet paper, black water hose, pretty much everything to get started. I would definitely buy again from them!!!