3500 Auto Plaza Way Tracy, CA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.1
(713 reviews)
5.0
After 200,000 miles my truck finally had its check engine light come on, Tracy Ford has always performed maintenance on my truck, so I didn’t hesitate to call them an they took it in and after a complete overhaul of the top part of my engine it’s back to running like a new born champ again!! Thanks Debi, my service rep for always keeping me in the loop and no surprises!!
5.0
Tracy Ford is very trustworthy. They keep you in the loop. There workmanship is perfect. They meet my needs in a timely manner.
5.0
I recently leased a 2024 Ford F150 XLT from Tracy Ford, and I couldn’t be happier with the entire experience! The team at Tracy Ford made the process smooth and hassle-free, providing excellent service from start to finish. I’m thrilled with my new truck, and I truly appreciate all the help and support I received throughout the leasing process. I highly recommend Tracy Ford to anyone looking for a new vehicle. Thank you so much for the great service—I will definitely be recommending you to everyone!
5.0
Ricky and the whole Tracy ford service crew is amazing. I have a fleet of trucks to maintain and have had some horrible experiences at dealers that are closer to me (I live in brentwood) they make the extra drive time out to Tracy worth it. To make it even better they have dropped off and picked up a few trucks while I was out of town and unable to make it out there. Not only has the customer service been great but the repairs were done proper and clean everytime. I’ve had some other experiences at local dealers where they “repaired” leaks but didn’t both to clean any of the residual oil or Transfer case fluid.
5.0
Tracy Ford is the best service I had ever experienced and Christian is hands down the best service advisor I had a pleasure to deal with. He is very knowledgeable, responsive, and easy to communicate with. I had an extensive and pricey 100k service to be done on my F-150 and Christian handled it perfectly. He made sure everything was checked and done on time. He was very transparent with the pricing and quote for service making sure I understood all repairs being done I'm paying for. I'm very picky about servicing my cars and Christian and his team executed everything perfectly. I couldn't ask for more! Also it was a very first time I used their car pickup service when Ford takes your car from home, service it, and delivers back after the service to your home. Everything went super smooth and it really felt like premium car service. Couldn't be more happier with Tracy Ford and I will definitely be back for the next service.