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5714 Star Lane Houston, TX

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

5.0

(115 reviews)

Most recent consumer reviews

5.0

from Diego Diaz, 3 weeks ago

Best experience with a car dealership ever! When I sold my car to Team Autoplex, Mitch offered an honest appraisal, was professional and cordial throughout the entire process. Unlike other dealerships I've dealt with in the past, here, the transparency and fairness in evaluation stood out remarkably. Mitch was not only knowledgeable about the car's value and the market but also took the time to explain the details of the appraisal, ensuring I understood and was comfortable with the offer. The customer service didn't stop at the sale. The entire staff at Team Autoplex was welcoming, making the whole experience smooth and stress-free. Kimberly handled all the paperwork efficiently, answered all my questions with patience, and went above and beyond to accommodate my needs. What sets this dealership apart is not just their professionalism but their commitment to creating a positive and trustworthy relationship with their clients. It's clear they value customer satisfaction highly, and it reflects in their work ethic and integrity. I highly recommend Team Autoplex to anyone looking to sell their car without the hassle and haggle of traditional dealerships. Can’t wait to go back for my next car!

5.0

from Kit E, a month ago

I worked through most of the process of these sale of my car with Mitchell who was efficient, kind, respectful and happy! Thanks Mitchell!!!!! You made this painless! But, also…from the moment I was greeted at the front door by Michael to working with Mitchell, to having my paperwork expeditiously processed by Kimberly.. I felt as though I was being treated like family. I find the team spirit and the emphasis on customer experience to be a rare treat that is alive and well. Well done! I will be telling my friends!

5.0

from Eric Mott, a year ago

Mitchell was honest and not pushy with anything. The vehicle was beautiful and well priced. Overall we had a great experience with the dealership. The transaction was also a smooth process with no time wasted waiting for paperwork to be ready. Professional dealership with good people working there!

5.0

from David Peters, a year ago

Team Autoplex is the to go place in H-Town to purchase a vehicle or to have it serviced. Mike and Mitchell are great people to work with. They are both very professional and ensured that we were comfortable with our purchase. We highly recommend to anyone, Team Autoplex is the place to purchase your next vehicle. Thank you, Mike and Mitchell for an easy experience purchasing our vehicle. Best Regards, David & Tia

5.0

from Ashley Moorman, a year ago

Michael and Kimberly took AMAZING care of us! The team did absolutely beautiful work to fix the damage on our car and were immensely helpful while my insurance was being non-responsive. Team Auto Plex clearly prioritizes customer service and high quality work- it shows in how you treat your customers! Endless thanks to you all for everything!