1508 Main Street East Oak Hill, WV
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.2
(332 reviews)
5.0
These guys are top notch. Had some miscommunication it the beginning but once that was worked out they went well above and beyond to get you what you want and at a price you are comfortable with. My salesman was Tom Shepard and he made sure I understood how everything worked and took extra good care of me. If you’re looking for a new Silverado or any new or used car or truck, this is the place to go. I’d give them 10 stars if I could
5.0
I called Saturday and they immediately scheduled me for Monday morning first appointment. Unfortunately by the time I called Saturday they were too close to closing and I didn’t have time to get the truck there. So first appointment for Monday was impressive to me. They fixed the truck and had it ready Monday but I was under the weather. Paul and Mike even offered to make arrangements to get my truck to me. I didn’t need it that bad but I do appreciate their offer and couldn’t ask for anything more from them. I picked truck up and everything is running normal again. This dealership and service department is top notch in my opinion.
5.0
Matt Burke & Rick Chansey at STEPHENS CHEVROLET in Oak Hill were awesome!! Great service!! Amazing people!! I highly recommend them!! They did everything they could to get me in the ride I’ve been wanting for years!! They can make it happen! I’m extremely happy! ????
5.0
Rick was great to deal with, even helped us on his day off. Mike in service has always been amazing. Because of his and Paul’s (in parts) help over the past 2-3 years with our Tahoe, I didn’t even want to shop at another dealership. Those guys laid all the foundation for this sale, their service sold us this vehicle
5.0
John Bracken has been the best to work with! I recommend him to anyone! He and his coworkers were so helpful I couldn't be more grateful! Thank you to John and everyone at Stephens Chevrolet!