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3100 Elm Road Ne Warren, OH

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.3

(678 reviews)

Most recent consumer reviews

5.0

from Stephanie Baxter, 4 months ago

Matt was fabulous to deal with! He provided great communication & kept me up to date on my vehicle every step of the process. He worked with my warranty company to get repairs paid that were covered under the warranty, saving me over $2,000! Sims has a very pleasant team ~ even the woman at the checkout counter was super friendly! I just moved to the area & this will definitely be my “go to” dealership & repair shop! Thanks Sims!!! ????

4.0

from carol stonebraker, 3 months ago

Not happy with the service department in regarding the paint protection coat and interior protection. Opened the hatch which still has light brown dirt on the bottom. Had Allen Crosby take it back to them. Return home took off Sim's plate and there was dirt behind it. Wasn't any paint protection! Now I have another appointment to go back again. Also, looking for a better interest car loan.

5.0

from Cindy Austin, 3 months ago

Thank you for valet service. It made having the install of the trailer hitch very easy and convenient. Stephanie did a fantastic job! I will definitely use Sim’s Buick again in the future if I should have any service needs.

5.0

from Dan H, 2 months ago

Wonderful experience. Worked with Zachary M. Professional. Responsive. He even picked up his personal phone on his day off for me. Can’t say enough good things. Love my new truck and would recommend this dealership to anyone.