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3010 Columbiana Road Birmingham, AL

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.7

(1612 reviews)

Most recent consumer reviews

5.0

from Laura Carden, 3 months ago

Absolutely amazing purchase experience from beginning to end! Tom Godwin is top notch and knows his product inside and out! Came in today to research and fact find and had no need to explore further! Tom Guided us through the entire process and we left with our new Atlas today! No pressure, no haggling, and left feeling like we received a very fair deal! Go see Tom when you’re ready to be treated like family and not just another customer! You won’t be disappointed!

5.0

from M. Rafford, 5 months ago

JP was awesome. He was very professional and attentive throughout our buying experience. We are very lucky that he answered my online query last Saturday— don’t think we could have had a better experience anywhere else and with anyone else. Thank you JP and the entire team at Royal. I’ll bring my husband back to buy his next new car from y’all. Thanks again.

5.0

from Brad Poindexter, 3 months ago

Great dealership. Fair and honest pricing. Professional, friendly, honest, GENUINE people working here. Jose Perozo my Salesperson was the best salesperson I have dealt with in 44 years of buying cars. His manager Aaron was very helpful in locating and securing the exact model and color GTI l that I wanted. Go to Royal Automotive, you'll be happy with the experience.

5.0

from Kara Love, 7 months ago

I recently had the pleasure of purchasing a car from a great facility and I can't say enough positive things about my experience. From the moment I walked in, I was impressed by the cleanliness and organization of the showroom and the friendliness of the staff. The facility had a wide selection of vehicles to choose from, and the layout made it easy to browse and compare different models. The staff was knowledgeable and helpful, guiding me through the process and answering all of my questions with patience and professionalism. The buying process was seamless and efficient, and I felt like the staff truly cared about finding the right car for me. They were transparent about pricing and financing options, making the entire experience stress-free and enjoyable. Overall, I had a fantastic car buying experience at this facility and would highly recommend it to anyone in the market for a new vehicle. The great facility, combined with the excellent customer service, made for a positive and memorable car buying experience.

5.0

from Megan Wilson, 9 months ago

Just bought my brand new GTI yesterday and I just have to take the time out to say that Luke is a huge asset to this business. He is very responsive, very knowledgeable about what he is selling, and an all around pleasant human being. Go see him if you are looking at getting into a Volkswagen. Matt is also great and he handled the closing side of this loan - genuine and funny guy. Very pleased with my experience and happy to see good representation of a brand that I adore.