101 East Main Street Havelock, NC
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(681 reviews)
5.0
What an awesome team! I was interested in a used 4Runner they had so I got in contact with them and spoke with Ari who was extremely nice and helpful! When I came to see the vehicle I spoke with Albra who was knowledgeable and showed my parents and I the vehicle. Chris and his team were willing to work with us on a few things so we happily bought the vehicle! 10/10 Recommend, will definitely be returning for all my vehicle needs!!
5.0
I went in looking to upgrade to a small SUV with great safety ratings. From the moment I walked in the door, I was treated with kindness and like family - not at all the typical car buying experience you might find at another dealership. Albra took the time to listen to what I was looking for in a vehicle and made sure not to show me something that was wildly outside my budget or list of wants/needs. They did everything in their power to get me into the vehicle I wanted with the best rate we could get me. Albra wasn't just about making a sale - he showed top notch customer service and care. He took the time to show me how the Ford app works, made sure I was comfortable with everything in the vehicle, made sure it was sparkling clean and had a full tank, had weathertech mats put in for me knowing I plan to use the vehicle to take my dog hiking, and helped me get android auto set up. And then checked in with me the next day to make sure I was still enjoying it. As for the 2021 Ford Escape, I am absolutely over the moon in love with it. Comfortable, safe, has so many wonderful features.
5.0
Chris and Albrie made my buying experience happen in a timely manner because I knew what l wanted from the beginning. I am enjoying my new bronco. Customer service were great. These people are very professional out here at Riverside Ford. If l need another car l will check with them first. I would like to thank everyone out there who helped in making this happen even the person who cleaned the car. Deloris from Kinston NC.
5.0
Both Sonny and Chris were so helpful in my choice of the purchase of my Ford Edge ST, Chris, the general manager held to the turn value of the car I turned in,,honesty with this team is so great. And the service team for my Mustang was excellent..Thank you Riverside for your caring of your customers John Blake, Oriental
5.0
Awesome experience from everyone, Albra in sales, manager and finance, to cashier, and parts has been great. Traded in and upgraded back to a Ford, Albra, was relaxed, no pressure and right on the money when he said we could work something out. Thanks for being there!! Love my new explorer!!