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3636 Haven Ave Redwood City, CA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.5

(290 reviews)

Most recent consumer reviews

5.0

from Satish Kumar, 3 months ago

I bought My Porsche Cayenne last month. I worked with Ray Kong at the dealership. Ray was just exceptional! The service he provided from beginning to all the way to the end, even after I went back as I had a few more questions about various functions he was just fantastic! His energy and passion to serve his customer are something not often seen in car business. I would highly recommend Ray to anybody interested in buying Porsche!

5.0

from K Wang, 4 months ago

Ray Kong is our sales representative from Porsche Redwood City for our very first Porsche (911 GTS). He is extremely professional, detail-oriented, and just pleasant to work with. He is very knowledgeable about Porsche and the various configurations, as Ray is also a Porsche owner himself :) Ray is very responsive to questions and check-ins; he even kept tab of where our 911 was in transport while he was on leave taking care of urgent family matters. Ray definitely went above and beyond throughout the entirety of the process, from the moment we went onto the waitlist. I would highly recommend Ray to those who would like to get a 911, or any Porsche model. Every other single staff member we encountered at this location was also very pleasant to work with! Huge shoutout to Kelvin too (finance manager) for facilitating the final transaction!

5.0

from Chester W, a year ago

We have recently picked up our 2023 Cayenne S coupe which we ordered last November. Our sales agent Ray Kong has been very helpful throughout the whole process. Ray is a very sincere and also humorous person which made the whole process a lot more fun. Selecting options on your new car is never a easy thing, good that Ray was there to assist us. He explained to us what each option does and also asked us what our need was to help us decide which options we should include or opt-out. Thanks to Ray, we felt like we made the best decision for ourselves in terms of not only customizing the car but also choosing the right way to purchase and service the car in the long term. He shows great amount of knowledge and understanding of every single feature of the car, you can tell he is enthusiastic about these cars but more importantly he understands and cares what we need. Ray offered the best communication possible. The car actually came about a month late due to the delay of the shipment from the factory but Ray always made sure we know what was going on and what the status was. He let us know instantly when the car was finally arriving even when the car was still on the truck being transported from the port to dealership. He personally tried his best to speed up the process (but NOT sacrificing quality) to deliver the car before our current car lease expired. He even set up a heartwarming ceremony when the car was finally ready for pick up. It was truly a unforgettable experience from the first time we stepped into the showroom all the way to delivery. Thank you Ray for the assists! We would recommend him to our friends who want to get a Porsche.

5.0

from Shai Redlich, 7 months ago

My wife and I had the Best experience from start till we picked up the car. MY BEST AND #1 SALESMAN "GARY HO". Extremely knowledgeable, helpful, patient and professional all the way. Always returned my phone calls or text even on his days off. When we revealed the car, he gave us the best experience we will never forget. he gave us an Amazing walk-through throughout the car made sure that we understood everything before we drove it off the lot. Also Gary called few times to check on us and to see if we have any question regarding the car. I had Porsche cars before, but NEVER had this GREAT of experience with any dealership I used. THANKS TO GARY.

5.0

from Alice Lo, 2 months ago

Purchased my beautiful Cayman from Ray Kong. It’s my custom ordered Ray gave me a lot of good ideas. Unlike other sales people, he is one of a kind, an outstanding salesperson and a best friend. There is no other place you should go to shop for a porsche. Ray Kong is the go to person and he will handle everything for you. He will give you his utmost professional advice for you. He is the most efficient car-sales person you would get . The purchase experience is effortless and stress free for my purchase. I enjoy my new Style Edition. Ray Kong is the only sales person that anyone should go to. Great job, Ray! Thank you so much! You know everything I want. Keep up the great work!!! ????????