9520 Broad Street Richmond, VA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(1,306 reviews)
5.0
Bought a used car here. I thought the staff were very helpful and friendly. They made the process less stressful especially with having a child there while doing this. They have nice comfortable facilities while you were waiting. Snacks and coffee as you went through the process.
5.0
My first experience with the service department at Pearson Mazda. I was pleasantly surprised at the speed of service and communication. They sent a video walk-through of the car inspection and clearly showed what work they recommended. The video gave me more understanding and confidence to make a decision. I felt respected as a customer.
5.0
Joe Jackson helped me pick out my 2020 Mazda-cx30 on Sunday 10/29/2023. I love the car but Joe made the experience enjoyable and memorable. He was honest, took his time to help me make the best decision for me, and a great personality on top! Usually after a big financial decision I spend weeks, if not forever, second guessing my decision but thanks to Joe and his help I have felt nothing but 100% confident in my purchase of my Mazda
5.0
We received exceptional service at Pearson’s Mazda in Richmond. Charles Armstrong, our sales consultant was awesome! Very informative, friendly and a true professional, he was a pleasure to work with this week! After several appts with other car makers we returned later in the day to finalize our car purchase at Pearson’s Mazda. Freddie Strowbridge, our Sales Manager was transparent and open concerning the financial terms and Chris Wren the Closing agent handled the paperwork quickly and stress free, completing the entire transaction in record time. We highly recommend Pearson’s for anyone looking for a Mazda! We love our new car!!!!!