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769 Portland Rd Saco, ME

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.8

(1407 reviews)

Most recent consumer reviews

5.0

from J Glendinning, 4 weeks ago

Shopping with Patriot was the easiest, most enjoyable car purchase I have ever experienced. The staff was kind, professional, clear with the costs and details and above all not pushy or pressuring. I had plans to look at other dealerships and options, starting with Patriot and I didn’t bother to look elsewhere. I left happy and love my new car. Thank you!

5.0

from Russ Landmann, a week ago

I traveled to Maine from south Florida to visit family. On the day I started my 2-day drive back to Florida, my car started vibrating. When I searched for Subaru mechanics in the area of Saco, Maine, I found Patriot Subaru. Jackie was my service representative. She was able to fit me in the schedule. The mechanic, Billy, diagnosed the problem in 30 minutes (instead of the anticipated 2 hours). Showing me pictures of the problem, Billy explained everything and answered all my questions. Jackie kept looking for the parts needed (2 axels & a differential) that could be delivered that day (instead of the 3 to 5 days needed for the "normal" parts channel). The car was repaired the next day and I was on my way home at lunch time. I was able to get home as scheduled (although later in the day). The car/repairs performed flawlessly. I did NOT have to fly home (for work) and leave the car for repair (then fly back the next weekend). Jackie & Billy went "above & beyond" to take care of me. Their salaries should be increased! Both the tow truck driver and family members told me that Patriot Subaru had a great reputation. They were not kidding. My thanks again to Jackie, Billy, & Patriot Subaru!

5.0

from Nicole Staudinger, 3 months ago

I recently had an exceptional experience with Matt Rieders. Matt had extensive knowledge about the different models of the car I was considering and took the time to thoroughly explain the features of each vehicle to help me make an informed decision based on my preferences and needs. Matt demonstrated a genuine commitment to customer satisfaction, patiently answering all my questions and addressing any concerns in a friendly and timely manner. I look forward to recommending both Matt and Patriot Subaru to friends and family in the future.

5.0

from Sarah Chapman, 5 months ago

Aaron made my routine maintenance experience painless and easy. He was very accommodating and knowledgeable. I saw some bad reviews on Google about this dealership and I was relieved to find that I didn’t have those same problems. Even the other two service techs that helped check me out after Aaron went home were lovely. I will be using them again.

5.0

from Jessica Talbot, a month ago

I had such a great experience working with Lexy Pinkham. She was patient, knowledgeable, flexible and really listened to what my needs were in finding a new to me vehicle. I would encourage anyone looking for a new car to work with Lexy!