769 Portland Rd Saco, ME
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.8
(1407 reviews)
5.0
Shopping with Patriot was the easiest, most enjoyable car purchase I have ever experienced. The staff was kind, professional, clear with the costs and details and above all not pushy or pressuring. I had plans to look at other dealerships and options, starting with Patriot and I didn’t bother to look elsewhere. I left happy and love my new car. Thank you!
5.0
I traveled to Maine from south Florida to visit family. On the day I started my 2-day drive back to Florida, my car started vibrating. When I searched for Subaru mechanics in the area of Saco, Maine, I found Patriot Subaru. Jackie was my service representative. She was able to fit me in the schedule. The mechanic, Billy, diagnosed the problem in 30 minutes (instead of the anticipated 2 hours). Showing me pictures of the problem, Billy explained everything and answered all my questions. Jackie kept looking for the parts needed (2 axels & a differential) that could be delivered that day (instead of the 3 to 5 days needed for the "normal" parts channel). The car was repaired the next day and I was on my way home at lunch time. I was able to get home as scheduled (although later in the day). The car/repairs performed flawlessly. I did NOT have to fly home (for work) and leave the car for repair (then fly back the next weekend). Jackie & Billy went "above & beyond" to take care of me. Their salaries should be increased! Both the tow truck driver and family members told me that Patriot Subaru had a great reputation. They were not kidding. My thanks again to Jackie, Billy, & Patriot Subaru!
5.0
I recently had an exceptional experience with Matt Rieders. Matt had extensive knowledge about the different models of the car I was considering and took the time to thoroughly explain the features of each vehicle to help me make an informed decision based on my preferences and needs. Matt demonstrated a genuine commitment to customer satisfaction, patiently answering all my questions and addressing any concerns in a friendly and timely manner. I look forward to recommending both Matt and Patriot Subaru to friends and family in the future.
5.0
Aaron made my routine maintenance experience painless and easy. He was very accommodating and knowledgeable. I saw some bad reviews on Google about this dealership and I was relieved to find that I didn’t have those same problems. Even the other two service techs that helped check me out after Aaron went home were lovely. I will be using them again.
5.0
I had such a great experience working with Lexy Pinkham. She was patient, knowledgeable, flexible and really listened to what my needs were in finding a new to me vehicle. I would encourage anyone looking for a new car to work with Lexy!