3930 Sheridan Dr Amherst, NY
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.7
(2,821 reviews)
5.0
Excellent sales and customer service. Great pricing and consideration. Everything was explained thoroughly and Stephen Naetzker in sales was professional, friendly,and went the distance to make sure we were fully informed and satisfied. He assisted greatly in finding the perfect car for us. No hard sale tactics and above board. Highly recommend! Thanks to all of you at Northtown who worked with us in purchasing our beautiful Subaru Outback.
5.0
I want to thank Scott and Kyle for everything that they did for my grandfather and myself. They went above and beyond and out of their way to make this vehicle purchase transaction not only quick, and the least stressful but also very professional. They made a good impression on my daughter and she had a great time there. I also want to thank them both for the backpacks and water bottles. They provided myself my daughter and my grandfather. I appreciate that a lot and so do they. I look forward to doing business with them in the future
5.0
My husband and I had the most outstanding experience. ?? We have both each individually purchased cars from several dealerships and never had an actual AMAZING experience before. Chris was the salesman. He was kind and so informative when it came to all the extras that come along with the deal, showing us the safety features video, and setting our Subaru app up. The finance manager worked us out an incredible deal. And the special offer of 2.99% interest was phenomenal and it’s pretty much entirely unheard of these days. The process was so easy and we felt like VIPS to be honest. Thank you for helping us purchase our first Subaru. It won’t be our last and we plan on recommending Northtown to everyone!!! We got a 2024 Subaru Forester Sport.
5.0
Jason was awesome… super patient with me, showed me cars and was honest about their value. Also sat with me for about 45 minutes and showed me every feature of the car that I would need to know even going so far as to help me set up my home screen and work out any troubleshooting with Siri that had to be done. I’m told this is not common so I am very happy with all the extra effort he put in with me! Thanks Jason!
5.0
I purchased a 2019 Subaru Crosstrek a couple years ago at Northtown. Kevin was my salesman Last Saturday I was in an accident and on Tuesday I found out it was a total loss. I called Northtown and they made an appointment at my convenience on Wednesday morning. I told Kevin what my budget was,. He found me an appropriate vehicle and I was out of there in a couple hours. I had a doctor appointment that I needed to make and they made that happen. Today Kevin delivered my car to me with all the paperwork I needed to sign and I couldn’t be happier. This accident is a trauma, and I have had what I would call stages of grief and the worst, of course is my personal injuries. But losing your vehicle is very hard. I still hurt, but my mood is lightened tremendously because I now know that I have another safe vehicle. It’s so close to what I had before with a few upgrades that it’s not going to have a big adjustment. That is what I was looking for. Thank you, Northtown Subaru!