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1111 Napleton Way Urbana, IL

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.3

(103 reviews)

Most recent consumer reviews

5.0

from Gary Fredericksen, a week ago

This was great experience buying a Mazda CX-30. Krista was great to work with very helpful. Fun to work with.

5.0

from Nick Gomez DeMolina, a month ago

I worked with Payton W. To help get a belt issue fixed and to help educate me on some heater core work. He was really helpful and gave easily understood explanations. Also, the space, workflows, and people were clean and professional, I will be bringing my car back here for all the future work I need done with it.

5.0

from Sophia Yang, 3 months ago

Paul was very helpful and knowledgeable when I came in for service for a ticking sound when my engine is turned on that just appeared as the cold weather started here. Saved me a lot of time and money to get the issue diagnosed - apparently the ticking sound is normal and a part of the engine. Some honest folks here at the service dept - will be coming back for routine maintenance!

4.0

from Yang Gao, 2 months ago

After posting the one star review, Napleton contacted me immediately and offered me solutions to my problems. Thus, I changed my rating to 4 stars. Below was my original one star review. The service is horrible. Please avoid it. It took weeks for them to call me back and the issue is still not resolved.