17085 Condit Road Morgan Hill, CA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(330 reviews)
5.0
Everyone was very friendly and helpful. I found a great truck. All my questions and concerns were answered and they went out of their way to make sure I was a happy customer. Highly recommend!
5.0
Cdjr dealership is a definite 5 star! I inquired about a used car, Brian responded quickly to my questions, he sent via email a walk around video, and set up an appointment for a test drive. I drove 2.5 hrs, I was greeted with friendly, hospitable customer service. Ken introduced me to Liz in sales who is knowledgeable, professional, patient and fun! We went for a test drive, loved the car, Liz put the paperwork together, I was taken aback by the 2,990 add on, I was ready to walk away. Jose in management sat with me and negotiated a fair price for my trade in that satisfied the out the door price with add on. Steve in management assured me as well; a professional, honest team. Wayne in finance explained all the paperwork at signing, his experience is invaluable in closing the deal. Great car.. great value! Integrity at its finest! Thank you, Adriana
4.0
The New Morgan Hill Jeep/Chrysler has been a wonderful experience for the most part. Riley has been the representative I’ve been working with and the customer service has been a wonderful experience with clear, direct, and friendly communication. I’ve been to several other Jeep locations in the South Bay/South County area and have had shady and sub par service and was excited to find a new location had opened in my home town of Morgan Hill when my Jeep started having issues. I give the cleanliness, professionalism, honest communication, and customer service 10/10. The only reason I am not giving a 5 star review is for the amount of time it is taking to fix the issue on my Jeep, as it is currently still at the shop for well over 1 month with engine issues. It seems to be more of a manufacturer and parts availability issue rather than a customer service issue.
5.0
Gio and Miriam were the two people I dealt with when buying my Gladiator. I found them both to be helpful, respectful and fair. They answered all my questions and worked with me to make sure I was happy with the pricing on the car. I did my research, knew what I wanted, and was patient about buying. They were not pushy about buying extras and made sure to explain what all the costs were so there were no surprises. I would buy another car from Morgan Hill and recommend them to others.
5.0
Customer service was great. I had my 23 RAM in for an oil change and miscellaneous services. My truck was in and out quickly as promised.