1919 Oates Drive Mesquite, TX
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(3,265 reviews)
5.0
Christopher Murphy was so helpful. He explained what each step was, asked what I wanted in a vehicle, why I wanted it and worked to ensure I had those things even in the test drive vehicle. He offered alternatives and literally got me into a vehicle that looked identical to the one I came in to inquire about from Car Gurus website. He did not trivialize or dismiss my choices and was upfront about what he would do, and what he could try to do. He was pleasant and seemed like a positive easy-going person and it helped to put myself and my friend at ease. He was also patient with me when trying to pull up the info he required. Even after having a long day Benny (finance) was a pleasure to work with. He had a computer problem but worked quickly to get it resolved. The two young ladies at the front while I was looking for Christopher to finish up, they called him immediately and engaged me in conversation while I waited. It was truly a nice car buying experience. It was one of the most relaxed I think I have ever had. I did not feel rushed or as if I was not being listened to. Thank you so much!
5.0
Eric from Southwest Kia Mesquite made the purchase of our New 2024 Kia Forte a seamless experience. When we arrived we were unsure of what car/suv we wanted. Eric took the time and had patience with us as we asked him to pull out several different vehicles. It was so hot that day and he didn’t care at all. Actually he did it with a smile on his face and little bit of sweat. We will would definitely do business with them again and highly recommend Southwest Kia of Mesquite and Eric to anyone looking for a hassle free great experience!! We will also be referring friends!!! Thanks again Eric and Kia Mesquite ????????????????
5.0
Lashey and Anton were the amazing people who helped me get my brand new Kia Telluride 2024. Arrived at 9am and was out with my new vehicle by 12pm. They were amazing and answered all my questions I had.
5.0
Working in the car industry has kept my standard to a high expectation of business minded people with compassion for their customers and that's exactly what I got when I went to Southwest Kia Mesquite. I appreciate the kindness, the customer service, and most of all the car. Thank you to Willy and the Finance manager whose name I do not know. You guys rock!
5.0
My salesman Jerry was the most patient Man dealing with my “what ifs” “whats this gonna run monthly” “I want this color instead” to finally “I found the one I want at a different store” he made it all happen. The finance manager was awesome as well. Very friendly and knowledgeable