110 U.s. 231 Troy, AL
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.4
(482 reviews)
5.0
Very friendly! Mr.Tim was more than helpful during the entire experience! 10/10 service.
5.0
Tim Williams(sales) was great to deal with. Very friendly and knowledgeable. Josh Parrish(finance) was also pleasant to deal with. I had a very good buying experience.
5.0
My husband and I were needing to purchase 2 vehicles, 1 for me and 1 for our daughter. I typically shy away from used car salespeople because my experiences with them have left me feeling hurried and overwhelmed. Our experience with Brady Hamrac, and the Sales Manager, Mr. Josh Parrish however, was nothing less than excellent! I told them what I was looking for and they never once tried to fast talk us. We decided on a Nissan Maxima for me and a Nissan Sentra for our daughter. There was a small issue with our daughters car and Mr. Parrish insisted that he have it corrected promptly and at no cost to us. They went above and beyond our expectations and we highly recommend them for your vehicle needs!
5.0
Excellent service. So far I absolutely LOVE my Nissan Rouge. If you are looking for a great deal go see Hayden at Merchant Nissan in Troy Alabama. I couldn't have asked to be better informed by Joshua Parrish about payments and all the paperwork that had to be signed. Top notch people!!!!
5.0
My family & I drove up from Panama City, FL. It wasn't the best of weather conditions, but the staff made the whole experience so warm & friendly. After dealing with my car accident & it being totaled, it was refreshing to deal with this. The staff was very pleasant to work with. Brady was wonderful & very sweet. Dane made the process easy to understand. Brittney who I had been texting with, was also very nice to work with. I truly appreciate all the efforts made into getting me into an upgraded version of what I had lost a month ago now. Being a busy mom of 2, working full time in retail, this was definitely a much needed present to myself. I cannot thank everyone enough for all their efforts in giving me peace of mind again.