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18122 Rockside Road Bedford, OH

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.6

(1,370 reviews)

Most recent consumer reviews

5.0

from Tawanna Armstrong-Ivory, in the last week

I received TOP NOTCH service from Mercedes-Benz of Bedford! The whole process and experience was awesome! The red ribbon unveiling was super awesome! I finally got my FIRST Benz! ….with my Benz illuminated star ?? You guys ROCK! Thank you for your patience and excellent customer service (Matt (sales), Matt and Tony (Finance), Cameron (service), and Shannon (professional tech)) ?? 5-Star team!!

4.0

from Anjan Gupta, in the last week

It was a nice experience getting the new car delivered at Mercedes Benz of Bedford. I have been a loyal customer of MB for 20 years and I think they are so confident of me that they didn’t go over the new features of the car during delivery. I am figuring it out on my own.

5.0

from Inna Gonos, a month ago

I am not usually a person that leaves reviews but I would like people to know before visiting that you will most likely work with professionals in their field, super polite and helpful. I would recommend Chris Peters as he was the salesman for my car. He was super involved and personal and tried to show the car from every aspect with the little details. Make sure to ask finance everything that you will have to pay cause we were unaware of a certain charge but overall pleasant experience.

5.0

from Ashley Taylor, 4 months ago

Been working with Benz of Bedford for years between car purchases and service appointments. With the exception of one time for service, I’ve always had a great experience. Even the one time I didn’t have a good experience, the service manager was quick to effectively rectify the matter so that I felt comfortable moving forward. That’s great service! They will always have a customer in me! If you’re looking to purchase a new car, ask for Barry!