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2601 Erie Blvd Syracuse, NY

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.5

(1,151 reviews)

Most recent consumer reviews

5.0

from Heather Flaherty, 2 weeks ago

If you want a dealership that stands behind their product, get your car at Matthews Hyundai. My experience with the team here is far superior to any other dealership I’ve dealt with. The people there go above and beyond to make sure their customers are fully happy with their car. From the moment of walking in, to the pick up of my EV, to any issue big or small that came up after the fact, they were supportive, not pushy at all, and very helpful. Shout out to Kyle Pudney and Shady Ibrahim for giving me an above and beyond experience! 5/5 recommend.

5.0

from Amanda Cuskey, a month ago

Samir was such an incredible help when we stopped in to inquire about a new 2024 Santa Fe. He immediately made us feel welcome and taken care of. He made sure to ask all the right questions and understood what we were looking for. He was able to work a deal that was perfect for us and we were able to leave with exactly what we wanted. He is the best of the best and I’d recommend him ten times over to anyone considering coming to Matthews Hyundai. We walked away from a deal elsewhere simply because of the way Samir conducted business with us. This was a seamless process. 10/10!!

5.0

from Kate de la Garza, 3 months ago

I just got a new Elantra Limited Hybrid here. I pretty much knew exactly what I wanted because of the hybrid and mpg. But Dan L worked with me extensively to make sure he could hit the price point I wanted, in the time frame I needed for a new job I was starting in New Year. I was very impressed that once we made the deal the car was ready for me in less than 24 hours. I know this is not the case at larger dealers in the area, and Dan and Matthews took great care of me and my specific needs. Highly recommend!

5.0

from Kara Carbonaro, a month ago

Samir was great! He explained everything in great detail, was warm and friendly, and did his very best to get us exactly what we were looking for in a price range in which we were comfortable. I’d recommend him to a friend or family member, and that’s the highest praise I could give. Thanks again!

5.0

from Avalon Diaz, 3 months ago

I purchased a 2024 vehicle yesterday and had an outstanding experience at Matthew's Hyundai of Syracuse. I attribute my positive experience to the remarkable salesman, Dan Ludwig! His profound knowledge of the vehicle I wanted and his adept handling of the financing process made my car-buying journey seamless. What sets Dan apart is not just his professionalism but also his down-to-earth and charismatic demeanor. He made the entire process enjoyable, going beyond expectations to ensure I felt valued. Dan stayed after hours on more than one occasion to help me while I was deciding on trim packages/financing options. He also came in on his day off to help me tie up some loose ends with financing and make sure the vehicle was in tip top shape before taking it home. He won’t settle for anything less than the absolute best for his customers, that I can assure you of. I highly recommend Dan for anyone seeking a personable, knowledgeable, and delightful experience at Matthew's Hyundai of Syracuse. My family will definitely be back in the future for our next vehicle and we will be asking for Dan! Thanks Dan!!!!