We had an awesome experience and really appreciate the honesty. We bought a new-to-us Maserati elsewhere and took it here for 30k mile maintenance and an oil change. Tony was amazing and could’ve made some money off us but he told us it was recently done and we didn’t have to spend the money on it. Niko was also amazing and showed us other fun cars while we were waiting for our car to be completed. We had questions about another one of our vehicles and TJ (also amazing, in case I didn’t mention before) was happy to help answer them. We have zero complaints and will definitely bring all of our vehicles back.

For those of us with Alfa Romeos in the Jacksonville area, I have to recommend Maserati Jacksonville's service dept for all non-warranty work. Very professional staff, especially Derek Vanderhoff the Service Advisor. The courtesy drop off at work, and then delivering my finished car to me was great. Not burning a full day of work to get to an Alfa dealership was fantastic. I totally recommend.

I purchased my first exotic car online without seeing it in person. Initially, it felt like a dream come true, but it quickly turned into a nightmare when the salesman claimed there was a spare key, which turned out not to be the case. Though I initially thought the missing key was not a major issue, I soon noticed that the leather on the dashboard was shrinking, driving me crazy. When I contacted the dealer, they informed me that they couldn't assist, as I had bought the car "as is." The salesman had not disclosed these issues to me during the purchase. Even when I reached out to Maserati North America, they also stated that they couldn't help. Fortunately, Mick, Samuel, and Tonny came to my rescue. They made the replacement of the dashboard possible at no cost, making things right. Their exceptional support and dedication turned my frustrating experience into a positive one. As a result, I wholeheartedly recommend Maserati Jacksonville to anyone considering the purchase of a new or used car. Their exceptional service and dedication to customer satisfaction are truly commendable.