10333 Katy Freeway Houston, TX
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.3
(3,649 reviews)
5.0
After some negotiation, we made the deal. Our salesman Jason did an excellent job for us. He was helpful in every way. We live in NY State and traded our car in at Mac Haik, and they made it easy to do! The 1700 mile break-in ride home was a lot of fun! You have to love 400 HP!
5.0
The team here will go to great lengths to ensure you are completely satisfied with your purchase. Jackson and Matt were absolutely amazing and worked hard to get me where I needed to be. Will definitely be going back for my wife’s vehicle! They do not disappoint!
5.0
Has a great experience with purchasing my first Ford. Kenneth assistance was very knowledgeable and supportive, he was open to my concerns and negotiations. Keep it up.
5.0
Me and my husband received awesome customer service here. Askar was professional, knowledgeable, and extremely helpful with our new car purchase today. He went above and beyond for us and we definitely recommend his services. He was ready to help the moment we stepped out our vehicle, NOW THAT IS AWESOME! ????????
5.0
I was blessed to have Mrs Christina as my service representative. She went above to make sure I was able to get my a/c fixed. My warranty company was not cooperating very good in the beginning and would not respond to phone call or emails. Mrs Christina was patient, and did not play any games when it came to my warranty company and them covering the repairs. Therefore, with the issuers she was dealing with she managed to still be able to keep me in the know of all regarding the next steps. When the service was completed I did have to come out of pocket from what the warranty company wouldn’t cover, but Mrs Christina and the cashier department was able to assist me with the Ford Pass app and I was able to receive the first responders discount. I also had a great experience with the rental service department. I received a rental that had a manufacture defect, I informed of the mater and showed the representative and manager the problem they were able to get me in a new rental in little to no time. My overall experience was amazing and I highly recommend this Ford dealership. Thank you all for the great customer service!