2100 Pennsylvania Ave Wilmington, DE
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(1,628 reviews)
5.0
Leo was friendly, nice, cared about our vehicle of choice and found an amazing car for us. Leo really does know his job and cares about customers. I enjoyed doing business with him. No forgetting DJ. He fought to make sure we came back home with our choice car. DJ is lively, like to make jokes a lot and an amazing financial consultant. He made sure we understood everything about finances on the car. We really enjoyed our visit to Koons Lexus of Wilmington. Please check it out!!!
5.0
So I had an appointment at Koons Lexus of Wilmington. No expectations but they had a vehicle I was interested in. Signed in and was introduced to Erik. When I tell you I had an amazing experience it’s exactly what I mean. Erik was awesome and put me into an absolutely perfect vehicle. He was knowledgeable and friendly and took the time to answer all my questions and my wife’s questions. Long story short I’ve never had a better experience buying a car. The whole process was simple. Erik was very professional, paid close attention to details, and has earned my families business in the future. I would highly recommend Koons Lexus if Wilmington. Thanks again Erik Cain
5.0
Outstanding experience!! I actually called about the car before it was posted as ready and while it was still in the detail shop but Drew still gave me all the information and specs and also personally went to the techs and made sure the car was ready upon my arrival. Car was above expected condition for the price which he did not inflate even when another issue appeared, Drew just had it corrected immediately. The whole process was professional and courteous. Thanks Again!!!
5.0
This was by far the most laid back, no pressure, car purchasing experience I've ever had. I saw a picture of the vehicle I liked & desired to own at 4pm, set up an appointment to come in & test drive it at 5pm. I was paired with a personable, knowledgeable, & experienced salesman #My man HARRY! Did the usual financing paperwork with finance/accountantexpert, Hadi, & was driving my dream car home that evening! It is truly my gut feeling that the car dealership experience would be far more advanced if it were set up & operated like Koons Lexus. Utterly TEXTBOOK! D Jones West Philadelphia
5.0
Everyone we encountered was very welcoming and helpful. Martin Ervin, our salesman was very patient in explaining all the features of this vehicle. Our test drive went great. Our purchase was a cash deal with no financing or a trade in thus alleviating alot of typical dealership anxiety. It has only been 48hrs. since our purchase but we absolutely love our new hybrid.