330 Arsenal St Watertown, MA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.7
(2,817 reviews)
5.0
Just test drove my first ever Lexus. The Lexus RX 500H F Sport was a dream to drive. Micheal Lim was pleasant and knowledgeable. I really enjoyed my time talking the Specs of the vehicle with Micheal. Head down to Lexus of Watertown and check out their great vehicles and sales rep Mike. Thank you.
5.0
Lexus of Watertown I recently purchased a vehicle from Lexus of Watertown and had a great experience. The dealership is clean and well-organized, with a wide variety of Lexus models to choose from. The staff is friendly and helpful, making the whole process smooth and easy. Kevin Silva A significant part of my positive experience was due to the exceptional service provided by Kevin Silva, one of the salesmen at Lexus of Watertown. Kevin was incredibly knowledgeable about the Lexus brand and the specific features of each model. He took the time to understand my needs and preferences, and he guided me towards a car that was perfect for me without any pressure or pushiness. Kevin's professionalism and friendliness made the car-buying process enjoyable. He was patient with my questions and thorough in his explanations, ensuring that I was comfortable and informed every step of the way.
5.0
Purchased a 23 Lexus from Watertown back in December. My sale was out of state and Kevin Silva couldn’t make the process any easier. Transparency and communication were very professional. When my tags arrived from NJ. I flew out to Boston and was picked up by a nice gentleman named William. Arrived at the dealership and everything was ready to go for my return trip back to NJ. I had given some detailed instructions on how I wanted my vehicle prepared. It was done precisely to my specifications. The service and deal I experienced here was better than any Lexus dealer I’ve done business with previously. Thank you again to Kevin Silva, Jose Carrasquillo, and William.
5.0
I bought my very first Lexus vehicle here just the other day, and the experience could not have been any more perfect. I had a great sales associate to work with named Thiago, and he took excellent care of everything I needed—the process was quick, efficient, friendly, and memorable. He even followed up several times with me over the next few days to ensure all was well with the GX460 I bought. I also worked with George in the business office, and George was amazing. Very friendly, knowledgeable, helpful, and was eager to work hard to find me the best rate and look out for my interests. I intend to continue doing all my automotive business with Lexus of Watertown. Thank you again!
5.0
I just purchased my first Lexus from Lexus of Watertown last week. Throughout my entire car buying experience I felt supported and appreciated the ease of the process! A huge 5 stars to my sales consultant, Kevin Silva - he is amazing! I was debating between dealerships from which to purchase my car through, and I am so happy with the choice. Kevin went above and beyond to ensure I felt comfortable with the car when taking delivery and throughout the process of transferring plates and registrations. He has made himself available for all questions as well. I am looking forward to my continued relationship with Kevin and Lexus of Watertown. Thank you!