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1766 Virginia Beach Blvd Virginia Beach, VA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.7

(366 reviews)

Most recent consumer reviews

5.0

from Maryna Nesterenko, 3 months ago

Purchased this beauty from LA Auto a few days ago! Glad I picked this place over other used car dealerships - customer service is on the high level, Mikhail was the one who assisted me with the purchase, he went above and beyond first by uncovering my needs, asked me about my current car, what I liked and disliked about it, then what I wish I had in my new car, showed me a few options to choose from, worked with me on my budget, explained the breakdown of charges and each document I was signing! Overall - trustworthy business and good people! Thank you guys!

5.0

from Ryan Frazer, 2 weeks ago

LA Auto Star is wonderful. I worked with Mike about a vehicle I was interested in and he was super accommodating. He scheduled video calls and answered my seemingly endless questions about the vehicle. They were never pushy and always exercised patience with me. Based on their commitment to responding to reviews, I had a feeling that these guys valued professionalism and it shows. I strongly recommend them for your next car.

5.0

from Katherine Irizarry, a month ago

Everyone at LA Auto Star has been so pleasant, patient and compassionate. They are very sympathetic to their customers needs. They have been willing to go the extra mile to help me after purchasing a vehicle and even when I was frantic they helped calm me down and make the best possible decision to benefit my situation. They are the best!! I appreciate them for all they have done for me !

5.0

from Tim Becker, 3 weeks ago

Great dealership. Flew in from Kentucky to buy a 20+ year old BMW. Team at LA sent me lots of pictures and video before I flew out. Mike even took the time to learn how to do a dash light test for me, and send video, at my request. Mike picked me up from the airport which was much appreciated. I had some title issues at my local dmv that LA made themselves more than available to assist with. Car appeared well maintained from the PO. LA took care of some oil leaks prior to selling, happy with the mechanical condition given the age. Interior could have been better detailed prior to sale. Overall a great experience with the dealer and after sales support.

5.0

from Kevin Lavoie, 3 months ago

Easily had the best experience with LA Auto in buying a vehicle from a used auto dealership! I bought a truck from them while I was overseas in Japan and the process was super simple and very streamlined. There were absolutely no hidden surprises with the truck when I finally got back home everything was discussed to me over the phone on a video call. They delivered it right to my doorstep in NC super cheap. Have nothing negative to say about LA Auto. Definitely recommend seeking them for your next vehicle!