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9570 Kings Auto Mall Rd Cincinnati, OH

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.6

(751 reviews)

Most recent consumer reviews

5.0

from Brittany U'Wren, 2 months ago

Great experience with Chris. Arrived closed to closing on a Saturday and sadly the finance team wouldn’t stay past closing to sell us the car. We worked together to finalize the deal virtually on Monday. Everything was quick and easy! The team worked with my husband throughout the day to make sure everything was ready to go! We test drove multiple atlas’s and was impressed with the pre-owned inventory.

5.0

from Brian B, 5 months ago

We had been looking for a vehicle for my 19 year college daughter for over 2 months, she test drove Audi, Volvo, Infiniti, Nissan, Toyota, Land Rover and out of all those vehicles she wanted the Volkswagen Tiguan. During our journey you wouldn't believe the amount of lies we heard, the uncourteous sales staff and managers at the various dealerships along the way. (All Dealerships, no used car sales places in the Indianapolis area) We were about to give up when I mentioned to my daughter we should try Kings Volkswagen, I purchased a Mazada at Kings Mazda and they were awesome. So on 11/20/23 she drove down 3 hours from college and we met at Kings Volkswagen. As soon as we walked in we were met by the smiling face of Chris (doc) Davis, we told him what we were looking for, (certified used Tiguan or Taos) he took us to those vehicles, (in the rain) and told us to let him know which vehicles we wanted to test drive. We told him the 2 vehicles we were interested in, he got us the keys and let us rest drive them, (a Tiguan and Taos), when we were done my daughter settled on the Black 2022 VW Tiguan SE 4-Motion with 11,994 miles. We purchased the vehicle right then and there, the process was painless, everyone was amazing. We didn't get all the paperwork done that night so we were allowed to take the car home and finish the next day online. Finishing the paperwork online was easy and painless. When it was all said and done my daughter has a very nice vehicle which is warranty covered for the life of the loan, (which is 72 months), (talk about piece of mind). I can tell you for certain l, without a doubt we will never go to another dealership as long as we buy cars. They are very nice, professional, upfront and honest, which is what every consumer is looking for when buying a vehicle. Thank you so much Chris and Kings Volkswagen you all are true professionals!!!!!

5.0

from EasyGoer, 2 weeks ago

I have bought a lot of cars in my lifetime and this was the most pleasant experience I have had. Chris Davis agreed to meet me before they opened as time was limited on my part. He patiently walked me through everything about the car and even set up my Android play. Once we were done, Matt (sales manager) introduced himself and asked if I had any questions about the vehicle, which I did and he answered all he knew and the ones he didn't, he had the answer for me in five minutes. Absolutely no pressure at all, which is a big relief. Then it was on to Andrea, FI manager.. She went through everything most professionally and off I went. They even gave it a fresh wash and filled me up. I highly recommend them to anyone looking for a new or used car as it truly doesn't get any better than this. I will certainly look to them first when that time comes again.

5.0

from F P, a week ago

5 Stars - Dealer was very accommodating. Chis Davis is super nice to work with and will make sure all is taken care of for the buyer. I highly recommend him.