Our sales guy was Frank, he did a great job. He gave us different quotes before we even came in. He was prompt and ready when we arrived. There was no pressure and we got approved in less than 30 minutes. I don't remember the name of the finance guy that helped us but he also did a great job! Good conversation and did not force or pressure us into warranties that we said we did not want. We were probably out of there with our new car in an hour. I will definitely return if we are in the market for another VW.

All I have to say is if you are in the market for FANTASTIC customer service, this is the place to go. I worked with Austin who was very professional, super quick to communicate, and he gave me all the info I needed in a very short amount of time. Stephan the manager was absolutely amazing too, showed a lot of respect and patience, and I am super mind blown how great their customer service was. Long story short, this Dealership is awesome, but the people I dealt with were even more awesome!!

Absolutely amazing! They have a nice lounge area with TVs popcorn drinks coffee hotchocolate chocolate milk. They have a nice selection of cars and can get you whatever you are wanting. Very friendly people and a great environment. They also have a little play room for young kids if you need. After we bought the car they set up my phone to the Bluetooth so I could use it on my way home.

I had a great experience buying a car from this dealership. A big shout-out to Anthony, in sales, who made the experience excellent. He went the extra mile and helped me with some things that were unexpected, but really made it the experience it was. Thanks to the team at Ken Garff Volkswagen in Orem!