9393 South Memorial Drive S Dr Tulsa, OK
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.2
(460 reviews)
5.0
Excellent service. Went to test drive a car to hopefully get it as a gift and the sales manager made us a deal we couldn't refuse. After the purchase they even had the recipient come outside and they put a red bow on it for them. Excellent car, one owner, low miles, well kept and is now driven by someone who absolutely loves it! Thanks also to Nathan Lovell for contacting his manager ahead of us arriving, since he was still out on maternity leave. Appreciate the over-the-top customer service all the way around.
5.0
I recently purchased a 2020 Lincoln Aviator from Jackie Cooper Mercedes. My cars warranty was under Bill Knight Ford on 41st and Memorial. I had to take my car there multiple times to get the same problem , not fixed each time. Then because Bill Knights service department could not fix the problem, they concocted a story to be able to refuse service. Now, would you be frustrated if you brought your car to be serviced multiple times and get treated like you’re the problem that’s the reason why they can’t fix your car. Thanks to the rescue of Jackie Cooper imports. Ryan and JT managers, and salesmen Danny. They went above and beyond, to help me with the issues I was having with my car. They sent my car to Oklahoma City Lincoln dealership, had it back in 1 week. (Good luck in having that happen at Bill Knight , nightmare!). My car is back to normal, no problems. Bill Knight had my car for 2 months, and could not fix what Jackie Cooper fixed in less than 1 week. If you want a company with INTEGRITY! , Jackie Cooper Mercedes should be your first choice.
5.0
I have been a customer of this upstanding dealership group for years. I loved them so much I went to work for them. The culture here is one of family and respect. Not only do I buy cars here, I service them here because I know that the work will be done correctly and the staff will treat me and my vehicle with the best care. This dealership is family-owned and operated and has been for 33 years. They give back to the community and they believe in employing only the best people. You can trust everyone, from the sales department to the service department, to do what is right. No person or company is perfect. But at Jackie Cooper Imports you know that they will do everything with integrity and good intent. Too often, you will see only negative reviews published, and unfortunately, most are stories embellished and then pushed to family and friends to reiterate that message, without warrant. The majority of customers at any business are happy customers and they appropriately express their content in positive, fruitful ways. I am doing that now. You can 100% trust Jackie Cooper Imports. They will treat you like family. And if you ever want to become a part of our work family, we'd love to have you!