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756 New Haven Rd Naugatuck, CT

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.6

(1,669 reviews)

Most recent consumer reviews

5.0

from Chandler Scarborough, 4 months ago

I made a purchase of a 2018 Chevy Camaro from this establishment. The initial test drive went smoothly without any problems. However, after a couple of days, I noticed an issue with the car. I promptly brought it to the attention of the service team, who efficiently resolved the problem under the 60-day free warranty provided for all purchases. Since then, I have not encountered any further issues with the vehicle. The prices offered here are highly competitive, the staff members are exceptionally courteous, and my personal sales representative, Ken Federici, is not only a genuinely nice person but also goes above and beyond to ensure a seamless and comprehensible experience. Without hesitation, I would recommend J&M Automotive to anyone in the market for a new or used vehicle.

5.0

from Josh Daniel, a month ago

Highly recommend checking out J&M Automotive Sales. They have a huge inventory list and customer service is spectacular. Ask for Steven K and he will be more than happy to take care of you. They have everything from compact cars to commercial vans.

4.0

from j fed17, a week ago

I purchased a 2018 F150 from them in March. They had a very good selection and competitive pricing so I made the 90 minute drive down to buy my truck from them. They gave me a fair trade in for my Ranger as well. My reason for not giving 5 stars was after I bought the vehicle I asked a few times for copies of the brake work etc. that J&M did to get it ready to sell for my records. It just felt like after deal was done they didn't want to be bothered and I never got a response back.

5.0

from Kristina J, in the last week

I bought a used Honda CRV last week, working with John Q who was absolutely wonderful. It's been awhile since I bought a car and he helped me through the entire process while answering my 100 questions. Never did I feel like the goal was just to get me a car and send me on my way. He taught me so much and now I have the knowledge and a beautiful car. Thank you John for caring so much and being so kind and helpful.

5.0

from Lori Pagan-Washenko, 5 months ago

Great vehicle at a great price. This is my 4th car with Vinny at J&M!!! Love this dealership! Very trustworthy and have done my family and myself great with all transactions!!