875 Panorama Trail S Rochester, NY
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.7
(1,536 reviews)
5.0
I bought a brand-new 2024 Honda CR-V Sport Touring from the lovely, personable, and knowledgeable, Jen Flammia! I had a not-so-good experience at another Honda dealer and chose to e-mail Ide to try my luck there. Jen got back to me quickly and answered all of my questions. I came in the next morning for a test drive and fell in love with this machine. Jen made the process so easy: she wasn't pushy, she was honest about my trade, and gave me the out-the-door price on this new CR-V. This was honestly the easiest car buying experience I've ever had and I will be returning to Ide to see Jen when I am in the mood to trade up again. I also expect this GLOWING review to be printed and to be hanging in her cubicle for the world to see!! Now that I have been driving my Honda around for a week, I've been stopped many times already about the amazing blue color (midnight blue pearl). This car is a winner and I am so happy I was able to get it from a dealer and sales rep who cares about the people that walk in their showroom.
5.0
Brad Constantino was our sales person at IDE Honda and made our car buying experience the easiest out of all the times we purchased vehicles. His no pressure and honest approach was much appreciated. He listened to our needs and the very 1st car we test drove matched perfectly to what we wanted & our budget could afford. Thanks Brad!!! We will be back in the future and already spreading the word! We ?? our Honda!
5.0
I recently had a great experience leasing a car from Ide Honda. Jennifer, the employee who assisted me, went above and beyond to ensure everything went smoothly. Her knowledge and professionalism made the whole process stress-free. I highly recommend Ide Honda to anyone looking for a seamless car leasing experience, and kudos to Jennifer for her outstanding customer service!
5.0
I bought a Honda Accord Hybrid from Ide in February and couldn’t be happier with the vehicle and the overall experience. It was great working with Brad Constantino! He was very friendly, respectful, and knowledgeable. He took the time to go through all of the available options and answer my questions. I felt absolutely no pressure. I got what I thought was a very fair trade-in value for my old car. Although the vehicle that I wanted was not in stock, they were able to find one in my desired color within a few days. The financing process went smoothly. To top it all off, Brad was more than willing to continue to answer questions well after the sale. I’d highly recommend Ide to anyone looking for a new Honda!
5.0
Bought one of our kids a used Civic, the process was great. Also took in my vehicle to have the brakes serviced, Mike was a great help with the repair. I dropped my car of in the morning, they gave me a ride home and had my vehicle ready for pickup later that day. I appreciate that I can trust the sales and service teams and Ide Honda.