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1150 Westford St Lowell, MA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.3

(420 reviews)

Most recent consumer reviews

5.0

from Tanya Ritchey, a week ago

This was by far the easiest and most professional/friendly experience I’ve ever had purchasing a vehicle. Right from the get go there was no pressure. None of that aggressive hover around your tactics. We mentioned a vehicle and it was brought right up, opened up and plated for a test drive. We were left alone to check it out as we pleased. James (although I think they call him Jimmy!) let us know he was fully available right inside if we had questions. I like being able to check out a vehicle without someone breathing down my neck. James was extremely personable and I enjoyed the conversations we had while discussing the details of purchasing. All emails were responded to extremely quickly. Paperwork and details were promptly completely and fully explained. There is no shady wheeling and dealing here. I cannot stress enough what a pleasant experience we had with Highline. I won’t hesitate to send family and friends their way when looking for a vehicle in the future. This crew prides themselves with what they do, and it shows.

5.0

from Karen Auger, a week ago

What a great group of people at the High-Line Group! No pressure, only friendly & helpful employees! Shout out to Liam for making it all happen! They made me, and, still make me feel special. They made sure the car I purchased was in perfect running order! And it's been such a pleasure to drive! ????

5.0

from Hector Martinez, a week ago

I bought my 2011 charger had a great experience with everyone I came in contact with they were polite n professional Mo was the man this guy is the best. I spend the day there but they got the car done I'm very happy with my car n the service they provide for me n my family I definitely recommend anyone that's looking for a new or used car to go to The Highline group inc they are really the best all around and the GM was awesome also, they really went above and beyond thank you guys again and God bless

5.0

from Daryl Gaskin, 5 months ago

The Best Experience Ever buying a vehicle. More importantly I bought the vehicle from another state, Massachusetts and I live in New Jersey, because this vehicle had every option that I was looking for. The sales staff communicated with me every step of the way via video, text, telephone, emails and photos. The vehicle was delivered to my front door in perfect condition without any problems. Thank you "The Highline Group" for your professionalism. I almost feel like a family member after working so closely with you during this process. Great Job!! And, I'm loving my 2020 BMW X7 M50i. Thanks again!