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2827 River Road Chillicothe, OH

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.6

(825 reviews)

Most recent consumer reviews

5.0

from GraceAndChad, 3 weeks ago

Shoutout to J.R. He was phenomenal, I was so stressed about getting a car and he worked wonders and helped me through the whole process and got me the car I’ve wanted for years! Couldn’t thank you enough and can’t wait to come back to get another car some time!

5.0

from Jeff Edwards, 4 months ago

Quickest car buying experience ever. Stopped in, they had what we wanted....drove it off the showroom floor in just under 2 hours Now 1 year later, we've been to the service department 2 times, once for the first oil change and recently we had an issue with a vibration, a brake rotor was the problem. We were still within warranty. Both times, scheduling the appointments online was a breeze and you just drive right in. The oil change I waited at the dealership and it didn't take very long. Second time I had my wife follow and we went to lunch and stopped at the grocery. They called about 2 and half hours just as we were leaving the grocery. Everyone is pleasant, quick in and quick out. Thanks everyone

5.0

from Scott Wilson (Stryder), a year ago

Best car buying experience I have ever had. Staff is super professional, friendly atmosphere and all about Customer Service. I was finished with the purchase so quickly it didn't feel like a bought a car, no all day haggling or waiting forever for paperwork, etc. Just a very nice experience and well worth the 1.5hr drive! Got a great deal on a 2019 Veloster!!

5.0

from Adam Womeldorf, 2 months ago

Brooke is fantastic! She took great care of us on getting my daughter her new-to-her car! The owner also calls and personally thanks you for your business! We love Herrnstein!

5.0

from Mike Crabtree, a month ago

We collectively spent several weeks researching various vehicles, across different dealerships. Josh was by far the most professional & helpful person throughout our entire process. We also secured a great deal & we are very happy with our entire purchase process. Thank you Josh!