720 Morrissey Boulevard Boston, MA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(4,031 reviews)
5.0
Sean was impressive! He was extremely helpful and explained problems and solutions very well. I observed how respectful he was to coworkers and customers alike. He changed my opinion about bringing my car to the dealership. I always avoided dealership service because it’s typically more expensive. I initially brought it because it had an electrical problem that I figured was still under warranty. He was so helpful, patient and timely. The check in attendant at the PM drop off (Kevin-young black man) was also very polite, helpful and professional. If I weren’t moving out of state, I would be back. Highly recommend Herb Chambers service station on Morrissey.
5.0
I wanna start off by saying the customer service was amazing that’s very important to me. Everyone there was welcoming and nice to me which I love! I just wanna say a huge thank you to Rushane for helping me buy my first car a 2024 Honda Civic I’m very much appreciative for him. Also Lascelles and Jean for helping me I’m very grateful for everyone.
5.0
I picked up my second lease here with Honda today. Rushane was very helpful with finding the right vehicle (color I requested ????) for my family and I. With no overselling he also made sure the price worked for me. Customer service was great, would recommend !
5.0
From the moment I walked in the building to the completion of the application, George has been very kind and helpful. I thought the process was going to be long and difficult but he explained and it went faster than expected. I feel like he went above and beyond to help me get a car. I'm super happy right now. He enjoys his job and you can see it. Thank you George.
5.0
Replaced all four tires last fall, and even though I had issues with two of them a few weeks later (which nobody likes but it happens) Herb Chambers Honda replaced those two without any hassle after finding manufacturer defects - they simply couldn’t be balanced properly. No problems with the replacements. Chris in particular was great and I really appreciated the professionalism.