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204 Northeast Loop 820 Hurst, TX

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.4

(3,468 reviews)

Most recent consumer reviews

4.0

from Tiffany Cash, a week ago

If you go to Freeman Toyota definitely ask for Corey. He was great in helping us get our new 2024 Toyota Highlander hybrid. He helped me out over the phone to figure out exactly what I wanted. We went back and forth for a bit, but eventually he gave me the price, down payment, & APR I wanted. Just whenever you go over the pricing make sure you know how much you're going to put down WITH the price of the vehicle. Make sure they don't try to sell you a price and then say ARTER for the down payment because then the down payment is added on top of the price of the vehicle. That was the mistake that we kind of made so that is why I am giving them four stars, because it wasn't communicated correctly I believe. Also, they didn't give me any floor mats for the Toyota Highlander hybrid or running boards and it was supposed to come with some. I called Corey and he said that they couldn't give them to me. So that's another reason why I gave them four stars. I also need to shout out to the financial guy. Shane, he was very kind and attentive and really helped us in figuring out the warranty side of things and getting all the pricing figured out. Very nice guy! All I have to say is if you know exactly what kind of vehicle you want, and you know how much you can spend stick with your guns on how much you want to pay, and how much you want to put down, and how much APR you want. Don't back down on WHAT YOU WANT! They want your business so stick with your guns when it comes to purchasing a vehicle from this company.

5.0

from Robert Lynch, a month ago

Julio Guerrero made this my best car buying experience I’ve ever been through. I drove 3 hours away and he made sure the truck was ready as soon as I got there and didn’t have to wait at all. He was real honest and to the point I never felt like I was getting the run around. Anybody looking for a new vehicle I would definitely recommend Julio Guerrero!

5.0

from Katherine Staine, 2 months ago

After my engine on my Kia blew, I immediately felt I needed to go back to Toyota where my family had been faithful buyers for years. Jimmy and Mason are the BOMB! Jimmy respected my wishes and helped me shop for what I wanted exactly! I never ever felt pressure or pressured to buy what I did t want. Mason helped with the financing and was so patient and kind. Both men have called me this week to check-in and make sure I’m happy and to answer any questions I may have. My husband bought me my dream car, the Camry, and I couldn’t be happier! It is so beautiful and I feel great driving it!

5.0

from TaLexia Jones, a month ago

Great service! Great hospitality! And Great offers! JAMES BACHOREK is amazing to my family and me. He helped me get my dream car and treated us well. He’s a great salesman and he’s honest. Gets to the point. That’s what I value in a car salesmen. I wasn’t in the dealership for long and made a great deal. I’m happy to say I’m apart of the Toyota family.

5.0

from Kelly Liu, 3 months ago

Our sweet sales associate Amber gave us the chance to own a best holiday gift for the family, we love her so much, she is very professional and nice young lady. We’ve been on the waitlist for a Sienna with other dealership for over 15 month and still no answer. We only waited for 3 months with Freeman Toyota and they are great with price. There was a little error made by the dealership (I guess it was from the finance department) during the transaction and I didn’t find out until days after we had the car. Contacted Amber and her manager, went back to the dealership next day and happily resolved the problem. Great experience overall and definitely recommended to friends and family!