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700 W Frontage Road Northfield, IL

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.8

(3,044 reviews)

Most recent consumer reviews

5.0

from Ian Harper, a week ago

I bought a red 2024 230i xdrive. My salesman was Greg. It was an easy process. I walked in, told them what I wanted. I was on a test drive within minutes of walking in. I asked for the best price, they gave me a great price in about 60 seconds. I was under sticker. I bought the car. It was a painless, zero pressure, no hassle process. They had great in stock inventory. The sales manager Paul was a real nice guy. He came over and shook my hand and thanked me for the sale as I was walking out. Even though I bought probably the cheapest new car they had, they made me feel like a very valued customer. Thanks guys!

5.0

from Justin Escobar, 4 weeks ago

The people at Fields were the most responsive when I was shopping around for my new car. The process couldn’t have been easier thanks to Gregory Johnson. He was quick to respond and provide information to help me move forward with acquiring my new X5. Probably the best and most straightforward car buying experience I’ve had to date!

5.0

from Mike Bangasser, 3 months ago

Michael McGuire is nothing short of amazing. He bent over backwards helping me through the purchase process as an out of state buyer. He not only was amazing on buying the car but getting in contact with the previous owner for me to buy the winter wheel set. There was an issue with mounting the previous wheels and he spent a ton of time trying to make it right even though it was not his/the dealerships issue. I can not believe someone could be so dedicated to the sales process. A manual should be written on his process and made a standard for all sales people!

5.0

from Simo Design Studio, Inc., in the last week

My service advisor Michael efficiently and promptly kept me updated on the progress of the repair. He explained everything in detail and went above and beyond to ensure my complete satisfaction. Great service is hard to find nowadays - he definitely delivered! —LM

5.0

from Nailya Davis, 9 months ago

I bought my second BMW from Fields.Scott was our sales person he is one of the best, we love coming to him, he is great highly recommend him. And the whole dealership its self just amazing starting from the car wash bay all the way to the tech guys to teach you or even introduce you to new apps or features that come out on the MYBMW application. We love those guys. Thank you.