2125 East Stan Schlueter Loop Killeen, TX
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.2
(765 reviews)
5.0
This was hands down the BEST buying experience. No pressure sales, and I felt like Taylor truly listened to our wants. He ordered our custom Outback and kept us informed of its progress through the build. Their service department is top-notch, too! Every time I have my car in for service, the staff is pleasant and keeps me informed before I can ask about my car.
5.0
I just purchased a new Crosstrek from Cleo Bay last week and it was a great experience! I worked with the Sales Rep Thomas and Finance Manager Sean, both so kind and fun to work with. I had initially inquired about the vehicle online and they were so helpful to get me the best possible deal on the car, even had all of the paperwork ready to go when I got there! Everyone at the dealership was friendly, I would highly recommend checking them out if you are in the market for a Subaru! I'd just go linger and hang out with the team there for the day, they were so nice!
5.0
Entire Team: Joshua Estrada - Sales Manager; Salesman: Paul Britton; Finance Manager: Mike Lusby; Senior Product Specialist: Taylor Wilson and Service Advisors: Cody and Amy (sorry, I forgot their last names) were truly professional, upright, sincerely honest, team members who without a hint of exasperation answered my multitude of exhausting questions. This entire team understood from the get-go they were not just selling a vehicle but also themselves, and a dealership. Truly Impressive and awe-inspiring as they genuinely welcomed me as a member into the Cleo Bay family. Not once did I feel as though they were just doing their job, but, instead, I felt complete in knowing they were and are of the highest character. Kudos and Accolades abound!
5.0
This is my second time buying a car with Cleo Bay Subaru. My first experience is the reason I returned. Josh, Mark Timm, and Shawn (finance) are the team that worked with me on both deals. They provided excellent customer service by listening to me and addressing any questions and concerns I had. The whole experience was positive. All the Subaru team members-front desk personnel, service personnel, detail personnel, finance personnel and sales personnel were positive and friendly. I look forward to working with them in future as I return for services.