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3817 W Henrietta Rd Rochester, NY

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.2

(459 reviews)

Most recent consumer reviews

5.0

from Em Unamused, a month ago

Dante S. is your best person to go to for all things car. Helped me with picking the best car that works great for me ?????? I got 2024 Kia Seltos as my first lease. Will and would definitely recommend him to anyone who’s looking for a car

5.0

from e Iversen, 3 months ago

Dante spent an entire day helping me replace and upgrade my VW tiguan. He was calm, not at all pushy, and extremely knowledgeable. I will be telling everyone who will listen to go to him if they find themselves in need of new car! Thank you Dante for making this experience so much less stressful than I expected.

5.0

from erik lanka, 2 weeks ago

Son is attending RIT university and was on a trip this summer from Michigan to Rochester when he broke down 100 miles from goal. Had his equinox towed to Bob Johnson dealership. Service rep. Jack Sessions took my call and had the upmost care, concern, and immediate attention for our situation. The techs performed multiple tests and repaired same day. Jack kept us updated every step of the the repair process. It is comforting to know there are still people in the world like Jack. We whole heartedly recommend this dealership based on our experience with Jack and the service team.

5.0

from Vince Tersegno, 4 months ago

I walked into B. Johnson VW today around 11:35am. and drove away with a new 2023 ID.4 AWD Pro S at 4pm. With federal & state rebates, I saved $8K, and I took advantage of VW's loan special, saving another $4500. My sales rep, Zach Nower, was refreshing. He spent a lot of time going through the seemingly endless aspects of what the SUV can do. It has amazing software and large interior screen. He made me feel confident knowing how to utilize many of the applications available to me. He was the best car sales rep I had worked with ever!!