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1 Keaa Street St Hilo, HI

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.5

(366 reviews)

Most recent consumer reviews

5.0

from Derrick Sablan, 3 months ago

Really love the service we were provided at Big Island Motors. Finance Manager and Salesman (Thanks Marvin!) was extremely pleasant to work with and we are so happy with our car purchase! Best Dealership on the island if you ask me. 5 Stars overall for you folks!

5.0

from Sulia Poloa, 3 months ago

I would definitely rate this experience a 5 star. Guest service here was definitely on point. Love that they contact you right away when interested in a vehicle. Jeff and Eli were the ones that helped me have the best experience with my new car. So again Mahalo for the aloha spirit that they have bestowed upon my family and I ??

4.0

from Kylee Brown, a month ago

I had a great experience at big island motors. Ryan helped get the process started. Had me start at a basic model Subaru then move up to get a good idea of all the different features. Tom took me test driving and educated me about the different safety features and other mechanical aspects of the car that make a difference in knowing how it operates and exactly what you’re purchasing. He handled everything from there on. Helping me get the right deal and the right model etc. I left very pleased with my purchase and felt like I got a good deal at the price I was looking for in financing a car in my budget.

5.0

from Liana Sun, in the last week

Ara, the gal at the Service Desk, is super helpful and kind. Her customer service was wonderful. My technician, was also very thorough and kind. I had a great experience getting my control arm replaced here.

5.0

from Gregory Firestone, 9 months ago

The salesperson Jay was great, he met me half way on my trade in, and hooked us up with a brand new 2024 crosstrek. Grateful that my wife and I now have matching subarus. Subarus are very fairly priced and a good quality vehicle. Love my Subaru.