305 Grant Ave Auburn, NY
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(635 reviews)
5.0
What an amazing experience with Bidleman Ford and Rachael. She went above and beyond to work with us on buying a new car. We ended up with a 2023 Mustang Mach-E and we couldn't be happier. We've already taken it on a long road trip with no charging issues and my friends and family are blown away with the acceleration. Rachael helped make all this happen by going the extra mile to work with me over the phone (I was buying the car from Rochester) and helped get all the paperwork in line for a quick and easy visit when we picked up the car. Bonus points, Bidleman followed up with me 1.5 months later to let me know that I could get a NY rebate and went the extra mile again to get me this. Thanks so much to the entire team, my wife and I (and Charlotte!) are so happy with our new car and delightful experience with ya'll.
5.0
I had the most Pleasant/easy/relaxed never rushed experience buying my new vehicle. They went above and beyond to make sure I got everything I needed and taken care of. Very thankful to the team I worked with!!! Very respectful and even had conversations. No pressure at all!! Great job and always stay that way….Very Pleased!!!
5.0
Ray was awesome! He knew what vehicle I really wanted and that was the vehicle I left with! I appreciate you Ray and thank you for making my car buying experience a good one!
5.0
Sales people were helpful and knowledgeable about the vehicle I was interested The vehicle in. They worked with me pretty good on my trade in. The vehicle very clean and shiny when I picked it up.