4131 Sheridan Dr Williamsville, NY
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.4
(1,561 reviews)
5.0
Steve was THE BEST! He listened to me and found EXACTLY what I was looking for in my price range. He was informative about all my choices and gave me the best customer service as a buyer that I have ever received! If you need a car go see Steve and tell him I sent you! You won't be disappointed! I am a HAPPY DRIVER!
4.0
My Mother bought a SUV, Austin was a great Sales representative, the car is running Smoothly so far so good, of course it’s a used vehicle so we have to go return for the minor scratches and dings but that’s it, they replaced her tires all four of them because when she purchased vehicle they were pretty bald, but they got taken care of, thanks Austin. Hopefully see you soon for a next purchase, if you want great customer care go to Austin.
5.0
Austin was great I gave him the price I was looking for and he found me that exact price. Everything was quick and easy. Jacob the finance manager found the best rate with a low payment and gave me advice on how to get a better rate in the future. Working with basil was easy and stress free
5.0
Basil resale center I recently had a maintenance issue with my car, and I cannot praise the dealership enough for their exceptional service. They went above and beyond to honor the warranty, taking care of everything swiftly and efficiently. Their dedication to customer satisfaction was evident throughout the entire process, and I couldn't be happier with the outcome. Cherish, the customer service agent who worked with me went above and beyond to ensure a smooth experience while servicing my car, demonstrating exceptional professionalism and expertise throughout the process. Her attention to detail and proactive communication truly made a difference, earning my utmost gratitude and appreciation. I would highly recommend this dealership to anyone in need of automotive services as well as to anyone considering purchasing a vehicle. Thank you for taking such good care of me!
5.0
They are very transparent, friendly and pay attention to what customers want/need. Ray and Chris helped me walk out with our dream car from Basil Sheridan dealership with simple, swift and convenient way. Will definitely recommend family and friends to them.