400 Riverdale St. West Springfield, MA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.2
(1,102 reviews)
5.0
Wow. Just an excellent, excellent and excellent experience. Service Manager Edwin Aguirre and General Manager Tony Bun worked together to completely untangle my extremely complex issue. The problem was with the ac, but the bigger issue was with a unique technicality that I had with the warranty. These guys don’t know me from a hole in the wall, but they completely went to bat for me and repaired my faith in humanity ????. Seriously though, they did a great job and they’ve certainly made me a customer for life. Thank you both.
5.0
I went in not even expecting to buy a car I was just looking to trade in and was already going in with the idea my car wasn’t worth much. Marc greeting me at the door and he was an absolute delight. He made sure I was taken care of and determined that I left with the car I was praying on getting. He was funny, familiar and extremely helpful and I got my dream car and was able to walk out that day!
5.0
Juan Cruzado was attentive but not at all pushy. He walked me through the entire car-buying experience. He stayed in contact to make sure all the necessary paperwork was in place and on time for me to pick up my car. I am completely satisfied with my car buying experience! Thank you
5.0
Hi! My husband & I just had the best car-buying experience! We had the pleasure of working with Marc Genovese in Sales. He listened attentively to what we needed and worked diligently to see that we were well taken care of. We couldn't be more happy with the vehicle that we purchased and would not hesitate to recommend Balise Honda & Marc Genovese to our friends & family. Thanks again! Colleen & Matt