5763 Duke Of Gloucester Way Farmington, NY
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.4
(595 reviews)
5.0
I had such an amazing experience working with Aaron! He was very professional and transparent. I felt comfortable throughout the entire process from test drive to purchase. He made sure I understood every document I was signing and ensured the car was ready for me to drive off the lot in the same day. I will be recommending this dealer to family and friends in the future. Thanks again Aaron for all of your help purchasing my 2019 Honda Civic!
5.0
Our experience at Auto outlets was phenomenal. We purchased my wife's first vehicle from them a few weeks back The sales woman (Lauren), salesman (Ivan) and also the finance manager (Nick) were all very friendly and professional. They were very down to earth and very helpful through her first buying experience. They took time with us and let us test drive a few vehicles before she made a decision. We left feeling confident with the vehicle and extremely satisfied with our buying experience. I will definitely refer my friends to them and return for other vehicle purchases in the future.
4.0
As a car buying experience, I would rate it as very good and I’m satisfied. No hidden agenda or sales games, they were reasonably transparent. They did find a very competitive rate beating my pre-approved Credit Union, very helpful. I did need to wait patiently for staff and finance on a few occasions. I do understand, they were very busy. I’m happy and in the future would shop there again.
5.0
If you're looking for a quality, affordable, used vehicle with a hassle free quick purchase and good people all around, look no further. Ask for Ivan, he'll take very good care of you. Couldn't be happier with my purchase and the entire process start to finish.
5.0
My husband and I had the pleasure of working with Herb Kimball at the Canandaigua Location. I had emailed with Herb the day prior to let him know what I was on the market for and that my husband would also be coming in to look at a truck. Herb greeted us knowing we wanted to get right to work - love that. As much as small talk is great we all wanted to get to point of the sale and making sure we could walk out the same day with a vehicle or two. That being said he had the cars I had shown interest in ready and within 5 mins of us sitting down my husband was in the truck he wanted to test drive and I was walking in the lot to the car I wanted to test drive. Herb immediately got me a dealer plate to test drive just as my husband was coming back - we both knew we were going home with these two vehicles. Great mileage, pristine condition. Paperwork is paper work and Herb took us through it all with detailed explanations. Our finance manager, Nick Foster, worked diligently to finance our vehicles and made it happen with no problems. Their attention to detail, pride in their work, and professionalism made the entire process seamless. No second guessing on our decisions. The transaction was professional and seamless from the moment we walked in to the dealership to the moment we pulled out of the lot!! Herb and Nick are fantastic employees - we appreciate them very much!