15865 Katy Freeway Houston, TX
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.4
(2,358 reviews)
5.0
My sales advisor Kendall J. was fantastic. She was polite, knowledgeable, cheerful, and professional. The vehicle I was interested in test-driving was ready when I arrived, and after an appraisal of my trade-in, I purchased the Q5 S Line Prestige with excellent financing terms. Audi West Houston is 100% recommended, and ask for Kendall J.
5.0
Kendall provided such great service to us! She was very helpful and was able to provide us with exactly what we wanted. Was very detailed and explained everything great, did not make us feel pressure when it came down to buying. By the time we were done with our purchase, the service department was closed but Kendall personally gave it a good clean and put on the temporary tags. She did offer a full detail the following week, which we definitely appreciated! Would definitely suggest purchasing from here. In love with my Acura! Thanks Kendall!
5.0
Joseph Kim was an amazing sales counselor! He spent tons of time with me after the purchase to sit in the car and explain all the features. He cut through chase and offered fair price. I highly recommend you go visit him!
5.0
I just bought my brand new 2024 Audi A5 today from Audi West Houston dealership, and I couldn’t wait to share my fantastic experience. Right from the start, Joseph Kim welcomed me with a warm smile and exceptional professionalism. His knowledge of the Audi lineup was impressive, and he patiently guided me through the process, ensuring I found the perfect vehicle to suit my needs. Handling the finance aspect of my purchase was Jeffrey Restrepo, who was equally outstanding. Not only did he secure a great financing deal for me, but his transparency and attention to detail made the entire process smooth and stress-free. It was a pleasure working with him. What truly sets Audi West Houston apart is the personal touch they bring to the table. Joseph and Jeffrey didn’t just treat me like any other customer; they treated me like family. Their dedication to ensuring my satisfaction went above and beyond my expectations. As a long-time family friend, Jeffrey’s presence at the dealership added an extra layer of comfort and trust to the entire experience. Knowing that I was in capable hands made all the difference. Overall, I highly recommend Audi West Houston to anyone in the market for a new Audi. Ask for Joseph Kim and Jeffrey Restrepo—you won’t be disappointed. They truly made my car-buying experience enjoyable and memorable.
5.0
Kendall is the best!! She connected with us right away..was personable and ensured our comfort..which is what REAL customer service is about! It was her knowledge, smile and energy for us! Thank You!