1991 Mentor Ave Painesville, OH
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.4
(700 reviews)
5.0
I’ve been bringing my Forester here for service since I bought it in May 2019. They’ve always been friendly, helpful, and efficient. But I haven’t needed anything out of the norm until recently, when I realized three days before a road trip that I was nearly 3K miles overdue for an oil change - and that I should probably have someone check out an annoying jerking happening when I accelerated. I called and explained my situation, and they got me right in. They could have just done the oil change and relayed the good news that nothing appeared to be wrong with my car to cause the jerking. But they went a step beyond and the head/senior tech troubleshooted based on some information he’d read from other dealerships and fixed the issue based on that extra learning he’d done. So I was able to go on my road trip with a smoothly driving car I had 100% confidence in. Thank you Shea and team!!!
5.0
I was looking for a new car, nothing specific. We walked into Adventure and met Liz. I knew than I was going to end up with a Subaru! Aside from everyone being so incredibly friendly and laid back, It just felt like home. Liz was so patient and accommodating and knowledgeable and Rob (the manager) never once made us feel like we were asking too many questions. I ended up with an Outback and couldn't be happier. I came in for a car and left with friends and a great new car!
5.0
Had a great experience purchasing our Outback. The salesman, Bob, was knowledgeable, personable and not pushy. The financing was very straightforward and the delivery person, John, was super knowledgeable and patient in explaining all the details! We're happy customers... expecting great service moving forward as well! ????
5.0
I love my new forester. Lynn was awesome and let me drive some other cars that I was planning on checking out at other dealerships. The process was easy and laid back. Some dealerships can be overwhelming and aggressive, but not Adventure Subaru