We bought a 2022 Ford Expedition from Audi Palo Alto. From start to finish, working with Matthew Santos & the Audi Team, was a smooth, professional experience. We were delighted with his friendly non-pushy demeanor & his ability to see us through the process of decision & successful outcome. We also appreciated the great trade-in deal Audi gave us on our old 2008 Expedition. The staff took great care of us & we highly recommend this dealership. Said goodbye to one great Expedition with over 314,000 miles; looking forward to many more miles on this next one!

We bought a Q4 e-tron. Samuel who is the sales manager helped us thru our buying journey. Samuel is extremely kind and helpful person. Also very knowledgeable about the cars they sell. Quite rarely you may see that in other dealers. Although I think their other managers might be servicing in a similar level, I recommend you to look for him when you intend to buy a car from them. Q4 etron is very high quality car, my wife did like it too much and I believe she will drive it for many years

I recently visited Audi Palo Alto to explore the Q4 e-tron® and had the pleasure of working with Samuel. Samuel provided an in-depth explanation of the Q4's specifications, ensuring I understood every feature and technological advancement. His knowledge was impressive, and he answered all my questions with clarity and patience. He meticulously highlighted the innovative features, demonstrating how they enhance both performance and comfort. I highly recommend Samuel and the team at Audi Palo Alto to anyone seeking exceptional service and a seamless car-buying experience. Five stars without hesitation!

Excellent experience with Palo Alto Audi (5+ start rating). I reviewed a Q7 online, requested more information and received a call within 30 min. I scheduled an appointment to test drive the car 30 min later. The Q7 was up front ready for us to test drive. We met Samuel Wong (Sales person) who's an excellent, extremely knowledgeable, easy going Sales person. We decided to purchase the Q7 and the buying process was smooth and easy. Samuel took the worry and hassle out of the process. We had visited 4 other dealerships looking for a Q7 or similar size car. I can say Samuel and Palo Alto Audi was the best and absolutely a first class experience!! Bruce

The Audi dealer service was excellent. The recall was timely addressed, the service personnel explained every aspect of the recall for the e-TRON charging cable, the work was timely completed and the service manager explained the work performed. He also notified me of an additional update battery update that would be required at a future date. Very satisfied with the service.