I wanted to share my recent experience at Envision Toyota of West Covina with you. It was truly exceptional. I reached out regarding a RAV4 2021 with 50,453 miles through their website, and to my surprise, within minutes I received a response from Ivette. This level of promptness and attentiveness was unparalleled to any of my previous inquiries at other dealerships. After test driving the RAV4 within an hour, I knew it was the perfect fit for me. Ivette was incredibly personable and understanding when I mentioned that my credit was fair. She presented me with various options, knowing that I required either my brother to co-sign or purchase the vehicle. Despite shopping around at other dealerships, the transparency and sincerity I encountered at Envision Toyota set them apart. When Ernesto, a manager at Envision, offered me a 5.49% APR for 60 months, a rate lower than what my credit union could provide, I quickly made the decision to close the deal on a 2021 RAV4 LE with 50453 miles for $23888, Gold Certified. I attribute my positive experience and confidence in my purchase to Ivette Martinez. Her professionalism, dedication to showcasing the vehicle, advocating for an affordable APR, and ultimately closing the deal were instrumental. I am truly grateful for her assistance throughout the entire process-outstanding customer care.

Hector was very nice helpful and honest from the very start. Made the process super smooth and enjoyable. He has great customer service skills. Made us feel like we had known him for years. Great service

I came to the dealership not knowing what to expect. I had been needing a new car for quite some time. Kevin was the first to come and help my mom and I on the lot. One thing I loved about him was that he didn’t have this overbearing salesman attitude. He was patient and showed us what he wanted to see. Turns out I found the car that was for me. I have my new Toyota C-HR and it was all possible thanks to him!